Order Management Specialist, Operations

Posted 5 Days Ago
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Hiring Remotely in Pakistan
Remote
Junior
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Unlock the potential of the physical economy.
The Role
As an Order Management Specialist, you will support the operations department by managing the quote-to-cash process, resolving technical issues, creating quotes, and overseeing sales orders. Your role is vital for driving operational efficiency, ensuring timely processing of deals, and coordinating across departments to address various account-related tasks.
Summary Generated by Built In

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

As an Order Management Specialist, you will play a pivotal role in ensuring the seamless execution of our order management processes. You will leverage your expertise to support the operations department with critical tasks such as creating non-standard and complex quotes, generating order forms, completing sales orders and overseeing the end-to-end processing of deals. We facilitate critical deals to ensure success by efficient coordination between departments. Your contributions will be key to driving operational efficiency and ensuring that our sales orders are processed accurately and on time.

To fit in perfectly; You should have a collaborative aptitude, an eagerness to learn and a keen attention to detail. Thriving on feedback & seeking opportunities for improvement. Given the supportive nature of our Fin Ops team, a team-first mentality and the ability to work seamlessly with others is essential. In this fast-paced role, you will be expected to uphold the highest standards of quality while navigating multiple priorities in a dynamic environment.

What You'll Do:

  • Manage complete Sales Force Quote to Cash cycle
  • Identify and resolve Q2C technical issues
  • Provide guidance on complex deal structures
  • Quote Creation and Completion
  • Order Cancellation.
  • Account Renewals
  • Contract Buyout Quotes.
  • Opportunity Stage Amendments.
  • Package Upgrade/Downgrade
  • Vendor Finance deals
  • Account Audits
  • Account Mergers
  • Constantly liaising with other departments to resolve cases

What We're Looking For:

  • Graduate in Business Management disciplines, preferably Finance or Supply chain
  • Strong Business Communication Skills in English
  • 2+ years of professional work experience.
  • Proficient experience with Microsoft Excel and Word.
  • Knowledge and experience of CRM systems, preferably Salesforce.
  • Prefer experience working with ERP systems.
  • Very organized, meticulous, and detailed in entering information.
  • Excellent analytical and problem-solving capabilities with special attention to accuracy and detail.
  • Self-starter with a proven ability to take ownership of job responsibilities and ensure successful completion of all projects and requests.
  • Ability to effectively prioritize and multi-task in high-volume workload situations.


Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. 

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Top Skills

Salesforce

What the Team is Saying

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The Company
HQ: San Francisco, CA
4,000 Employees
Remote Workplace
Year Founded: 2013

What We Do

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery. Visit gomotive.com to learn more.

Why Work With Us

We work hard, with humility and we see our efforts rewarded in tangible ways every day. At Motive, you’ll have the chance to make a difference for the drivers who keep our world moving. We trust each other to do great work because together we can achieve collective goals that reach beyond the physical economy.

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