Optical Engineer

Key tasks

• Planning, engineering and documentation to deliver on-time optimal wavelength transmission design solutions for Europe.

• Review of bespoke and on-net solution designs to ensure strategic fit with network growth and expansion goals.

• Work with the wider operations team to identify and deliver synergies to simplify the network, improve service and reduce cost where possible.

• Pro-actively manage network capacity and as required trigger, manage, and deliver infrastructure upgrade projects to maintain the capability to deliver customer services.

• Pro-actively manage optical network spares planning for optimal cost/ SLA balance.

• Liaise with Sales Engineering to ensure network solutions fit with general European architecture strategy, and to ensure strategy evolves with broad customer requirements.

• Work closely with vendors to implement changes, additions and upgrades to optical infrastructure networks.

• Support implementation and service activation with network and vendor knowledge.

• Work closely with the wider Operations team to ensure efficient delivery of customer services to achieve company quarterly Gross, Churn and Net service activations.

• Pro-actively manage disconnect tasks to ensure best use of network capacity.

• Manage infrastructure spend and provide accurate quarterly forecasts for the business.

• Work with product group peers to ensure alignment with global provisioning processes and also ensure regional needs are captured and supported.

Other Responsibilities

• Attend Customer meetings when required and provide technical input and direction.

• Personal development - update relevant knowledge & skills in line with trends and developments in the field.

• Support the development of Zayo Europe by taking part in business planning and liaison work with other teams.

• Comply with departmental, corporate controls and procedures and all internal control processes.

• Maintain the highest ethical and business standards and always conduct self with the greatest degree of professional integrity.

• Undertake any other ad hoc duties as deemed appropriate by the appropriate Manager / Director.

Key Skill and Experience Requirements

• Substantial experience in optical transmission systems.

• In-depth technical understanding of the components in optical telecommunications networks and a demonstrated ability to quickly assimilate technical data, methods and procedures.

• Working knowledge of WDM transmission equipment. Experience with Ciena, Nokia, Ekinops and Adva would be an advantage.

• Confident and able to challenge staff, suppliers, and processes to deliver a favourable Customer outcome.

• Knowledge of use of optical test equipment desirable

• Ability to diversify and adapt to business needs.

• Pragmatic and analytical approach to problem solving.

• Accountability orientated.

Rewards

• Competitive compensation including annual incentive plan

• Hybrid working

• Excellent benefits including health, disability and life insurance

• Pension with higher employer contributions up to 8%

• Retail and fitness membership discounts

• Generous paid time off policy including enhanced paid parental leave, 25 days paid time off, one floating day and two volunteer days off per annum

• Employee assistance programs including mental health, wellbeing and medical support

Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.