VOIP Business Manager

Posted 11 Days Ago
Be an Early Applicant
Hiring Remotely in Salt Lake City, UT
Remote
Hybrid
Entry level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Fighting hubris, mission statement hypocrisy, and a tendency to overcomplicate things. We try to do good work each day.
The Role
The VOIP Business Manager will oversee the development and execution of a highly private phone service, ensuring profitability and managing team growth in the telecom industry. Responsibilities include handling product management from customer service to technical aspects, implementing innovative privacy solutions, and running the service as a business while understanding VOIP technology at all levels.
Summary Generated by Built In

Overview:
We're trying to build the most private phone service on planet earth.
Our objective is to create an amazing user experience via through both browsers and apps. The phone service must also be as private as technically possible, as reliable as possible, and resilient as possible, for as cheap as possible. It should go without saying, we're looking for someone who enjoys a challenge.
We service over 3 million active businesses nationwide and there's a huge opportunity here to make our phone service awesome. We run on Verizon's backbone, combined with AWS and Kamailio with native Android and iOS. This is an active service line for us, but it currently is not what we envisioned. We've had great ideas but horrible execution. We seek a visionary that is really into phones and VOIP. You'll own the product from customer service all the way to through the actual tech running it. Phones and VOIP should be a passion for you. And I don't mean managing a Cisco switch or some dumb corporate crap like that.
Location:
Remote | Spokane - Austin - SLC |
Duration:
Full Time
Wage:
$200,000 / year
Responsibilities:

  • Make and run the most private phone service legally possible in the US.
  • Run this like a business, make it a profitable product
  • Manage team growth by need and p&l


Minimum Qualifications:

  • You should really really really understand VOIP and scalable services.
  • You should be able to explain thoroughly how phone and messages works on all technical levels.
  • You should have a lot of ideas about privacy and how we could do phones and messaging more privately for our clients.
  • You should be able to demonstrate how you have run a product like a business, pricing, revenue, p&l, hiring, etc.


Preferred Qualifications:

  • You're kind of a wacko and you've been looking for a wacky place to really do the crazy stuff you've always wanted to do.


Why you might like this job:
It bugs you to no end that an Apple or Google update defaults all your privacy settings back to not being private. You wish Purism actually had a good phone you could buy and that Linux OS phones were mainstream. We trademarked "Privacy By Default®." It's not an advertising thing for us, it's a true passion. Very likely, you have been involved in the telecom industry for a long time and you can see where the data leaks out the side door, but you've never had an employer that cared to keep the user's information private.
Once our phone service is good, we'll be the largest VOIP provider in the country that isn't Zoom, Teams, Google, or any of the others. We don't want to compete with them or be in that level of space. We just want to sell a great, reliable private phone app for nine bucks a month to the masses with no upsells. We want it to be amazing! Can you help us get there?
#BI-Remote
Benefits:

  • Great Wage & Success Meetings with your manager
  • Work From Home comfort package & company provided equipment
  • 22 days paid time off annually, PLUS 4 paid holidays
  • 4% 401k employer matching through Fidelity
  • 100% employer-paid medical, dental and vision for employees
  • Maternity and Paternity Leave
  • Flexible hours
  • Coffee shop next door
  • Crappy parking? Oh, I mean a cool downtown location for easy public transportation options...

Top Skills

Voip

What the Team is Saying

Jason
Joshua Stubb
Vanessa Sickles
Brad Armstrong
Josh Groeschl
Hank
The Company
HQ: Spokane, WA
950 Employees
Hybrid Workplace
Year Founded: 2010

What We Do

Two Barrels is a Professional Services as a Product Company. ( A PSAAP - Duh! ) We run our company via product life cycles. We use tech to make amazing products and invest heavily in humans to help our clients with their business services needs.

Two Barrels is family-owned and operated, employs over 650 good humans across the nation, and services over 3 million active businesses nationwide. As we've grown, we've maintained a 95% employee retention rate. We have no debt, no investors, no venture capital, and no private equity.

What does it mean to be family-owned and operated?

Well, it's not perfect. But growth, profits, KPIs, endless investor meetings, warrants, options pools, vesting, or manipulating employees to be indentured servants in exchange for paper shares that won't make you rich, aren't things we have to deal with here.

We try to do good work and see where it goes. That's our actual mission statement. We try to make our customers and our employees happy. We get to focus on that versus making investors happy. We are well aware of competing with startups, and VC and PE-funded, or worse yet, public companies' total compensation packages, so we bring it up. We are different. Our packages include an excellent salary and 401K to buy stock wherever you want. We try to make our overall benefits better each year as we grow. We offer tough challenges—focusing on the journey as the reward, not the finish line. We try to hire people we enjoy being around.

We're not a platform or an AI cool guy place. We're not software as a service/whatever is the cool thing that gives investors a reason to ask for a higher multiple on their next round of stock dilution. Whoops, I mean, investment for the future.

We make business entity compliance tools. We power over 50,000 Professional Services that do registered agent service, corporate filings, VoIP phones, credit card processing, and various tech products. Here's a few examples of industry leaders riding on our backbone:

https://www.northwestregisteredagent.com/service-signup
https://www.registeredagentsinc.com/solutions/

We made a CRM system but focused on a whole stack of solutions for our business services customers and now we're pretty busy and could use your help. Thanks for looking!

Why Work With Us

A mid sized company servicing millions of clients, employing hundreds, but being family owned and operated with no debt, investors, VC, or PE in the tech space is unique. We offer stability, flexibility, and an opportunity to make a high impact almost immediately. We don't sell data to third parties. We're extremely open source and privacy focused.

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Two Barrels LLC Teams

Team
Product & Tech
About our Teams

Two Barrels LLC Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

As a hybrid employer we have full-time remote employees and employees that live near our offices who have the option to work in-office or from home. There are just a few, select roles that specify and require some in-office time.

Typical time on-site: Flexible
HQSpokane, WA
Austin, TX
West Jordan, UT
Learn more

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