Operations Support Specialist - Long Island / On Site position/ non-remote

Posted 16 Days Ago
Be an Early Applicant
Hiring Remotely in USA
Remote
62K-93K Annually
Junior
Artificial Intelligence • Healthtech • Analytics • Biotech
The Role
As an Operations Support Specialist, you will manage calibration processes, oversee vendor activities, report metrics to internal groups, and lead compliance initiatives. Responsibilities include supporting test equipment allocation and driving constant quality improvement using Lean methodologies.
Summary Generated by Built In

Job Description Summary

Job DescriptionResponsibilities:

  • On Site position/ non-remote

  • Calibration management to meet 100% compliance Lifecycle management of test equipment (EOL, new requirements, service delivery needs)

  • Manage the Calibration Vendor activities such as calibration, tagging, initial release, repairs, and continuous improvement.

  • Monitor the vendor to assure service delivery and metrics per contract within financial guidelines of contract.

  • Drive the Supplier Quality Engineers to address vendor issues.

  • Minimize Material spent through monthly analysis, corrections, employee training and awareness, identifying and implement productivity opportunities.

  • Regularly report metrics back to internal customer groups.

  • Leads and is responsible for Tool & Test Equipment allocation, purchase and repair processes, budgets and compliance.

  • Oversee GENPACT team supporting the test equipment activities. Manage relationships between GENPACT Process Leaders (PLs), Site Leader (SL), and GE Healthcare (GEHC) Field Service Organization.

  • Leadership of Service Delivery Processes, metrics, compliance, and improvement for the calibration program.

  • Lead DCS Test equipment process improvement initiatives, leverage Local Customer Team (LCT) synergies and drive national operational initiatives.

  • Provide communications and lead actions to meet or exceed DCS Service Delivery goals including but not limited to: Tools & Test Equipment, Purchasing,and Monthly Zone scorecards/metrics.

  • Drive constant quality improvement using Lean for tools and processes.

  • Key liaison for Zones to lead resolution and engaging necessary resources needed to proactively resolve Service Calibration Issues.

Qualifications:

  • BS or BA degree and demonstrated process management experience...

  • Or an AA degree and 2 years experience in process management...

  • Or 4 years process management experience. Prior experience with Calibration standards and test equipment requirements

#LI-PA1

#On-Site

For U.S. based positions only, the pay range for this position is $61,920.00-$92,880.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: Yes

Top Skills

Calibration
Compliance
Financial Analysis
Lean Methodologies
Metrics Reporting
Process Management
Service Delivery Management
Tool Allocation
Vendor Management
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The Company
Chicago, IL
50,282 Employees
On-site Workplace
Year Founded: 1892

What We Do

Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence.

As a leading global medical technology and digital solutions innovator, GE Healthcare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform.

With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world.

We embrace a culture of respect, transparency, integrity and diversity.

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