Operations Supervisor

Company Description

AIM MineSource has been part of the AIM Group since 2019 and specializes in the distribution of mining and industrial products. Working with the best suppliers across Canada, AIM MineSource provides mining companies with all the products necessary for their success. Aware of the importance of product quality for our clients, we take great care to maintain high-quality standards throughout all stages of the custom manufacturing of the products we process. Our facilities feature new, state-of-the-art equipment that supports the excellence of our services.

Operating in the industrial sector, we prioritize the safety of our employees at all times by providing them with an ultra-secure environment that meets industry standards.

As a general laborer at AIM MineSource, you will have the opportunity to join a young, growing company. Our company has established its place within the Abitibi mining community and benefits from a reputation already well-established through the extensive experience of its founders.

What we offer: 

• Group insurance and group RRSP;
• New education assistance program for employees' families;
• 24/7 telemedicine;
• Company-provided cell phone and computer;
• Uniforms provided;
• Dynamic and enriching work environment – work on important and meaningful projects while having fun!

Job Description

Under the supervision of the Site Director, the Operations Supervisor is responsible for customer service and maintaining relationships with various clients and suppliers, while constantly seeking new clients.

Your main responsibilities will revolve around different areas:

• Greet and serve customers who come to the office.
• Build lasting relationships throughout the industry.
• Maintain the list of current clients.
• Develop new suppliers and clients through telemarketing, emails, and visits as needed.
• Fulfill customer requests, place orders, and ensure billing is completed to finalize the sale.
• Identify and understand the needs of our clients.
• Ensure that reasonable delivery deadlines are met with our transport teams.
• Handle the purchase and receipt of ordered products.
• Monitor the aging of accounts.
• Collaborate in managing product inventory.
• Replace the delivery driver with trailer during vacations or absences.

Qualifications

• Hold a DEP, DEC, or Certificate in administration or sales;
• Have a valid Class 5 driver's license with a clean driving record;
• Minimum of 2 years of sales experience;
• Bilingualism is an asset;

Desired Skills:

• Excellent communication and negotiation skills;
• Excellent interpersonal skills and customer service abilities;
• Organized and detail-oriented;
• Good computer skills and knowledge of the Microsoft Office environment;

Additional Information

The American Iron & Metal Company and its subsidiaries offer equal employment opportunities for all. The masculine form is used solely to simplify the text. Only candidates selected for an interview will be contacted.