Operations Supervisor

Posted 5 Days Ago
Be an Early Applicant
Allentown, PA
Mid level
Healthtech
The Role
The Operations Supervisor manages outbound activities in the Distribution Center, oversees teammate schedules, provides performance feedback, ensures training, meets Key Performance Indicators, and implements customer service strategies. Responsibilities include supervising adherence to SOPs and managing relationships with various internal teams for successful operational execution.
Summary Generated by Built In

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

  • Medical, dental, and vision insurance, available on first working day

  • 401(k), eligibility after one year of service

  • Employee stock purchase plan

  • Tuition reimbursement

Schedule: Sunday shift is 9am - 5:30pm (approximately), Monday - Thursday, 2:30pm - finish

We know that you make a difference, so we strive to make a difference in your life as well with the competitive pay and benefits you'd expect from an industry leader, plus:

  • Medical, Dental, and Vision Benefits on Day 1 of employment

  • Career growth opportunities

  • Tuition reimbursement

  • 401K matching

  • Employee Stock Program

  • Parental Leave

Summary

Directs outbound activities for Bulk and LUM for teammates within the Distribution Center (DC).

Core Responsibilities:

  • Manages teammate time, attendance, and schedules (work shift, vacation) for assigned functional area(s)

  • Provides proactive performance feedback to teammates within assigned functions, assisting teammates, providing coaching and corrective action where needed

  • Oversees assigned functions’ training, ensuring teammates receive appropriate training for their assigned job functions. Makes succession planning recommendations, assisting in identifying, attracting, developing, coaching, and retaining talent

  • Responsible for achievement of assigned functions’ Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover

  • Makes recommendations and implements customer service for assigned functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries. Coordinates with local Account Management team, Transportation, Client Engagement Center (CEC), and Corporate Operations as needed

  • Supports and implements the conversion of new customers at the DC to ensure successful implementation of new business

  • Supervises assigned functions’ adherence to company developed SOP’s / WI’s for warehouse management and transportation

Qualifying Experience:

  • Bachelor’s degree preferred

  • 3 or more years of professional supply chain or warehouse operations experience exhibiting leadership capability, preferably within the healthcare/medical/medical device industry

  • Knowledge of supply chain management, logistics, distribution, and/or warehouse management best practices.

  • Ability to work fast and effectively within a matrix environment.

  • Demonstrated leadership potential and people management skills with an ability to lead, coach and mentor all levels of teammates.

  • Proven team building skills, both internal and external, with the ability to motivate and direct the work of others.

  • Proven ability to analyze and conclude; ability to apply Continuous Improvement Methodologies and to standardize processes across multiple sites and functions

#LI-TR1

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

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The Company
HQ: Mechanicsville, VA
12,252 Employees
On-site Workplace
Year Founded: 1882

What We Do

Owens & Minor, Inc. (NYSE: OMI) is a Fortune 500 global healthcare solutions company providing essential products and services that support care from the hospital to the home.

For over 100 years, Owens & Minor and its affiliated brands, Apria® , Byram®, and HALYARD*, have helped to make each day better for the patients, providers, and communities we serve.

Powered by more than 20,000 teammates worldwide, Owens & Minor delivers comfort and confidence behind the scenes so healthcare stays at the forefront. Owens & Minor exists because every day, everywhere, Life Takes Care™.

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