Operations Supervisor

Posted Yesterday
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Jacksonville, FL
Mid level
Automotive
The Role
The Operations Supervisor leads and develops associates in a vehicle processing environment, ensuring safety, efficiency, and customer satisfaction. Key responsibilities include preparing documentation, driving continuous improvement, collaborating with departments, and addressing operational challenges while maintaining a focus on the company's culture and goals.
Summary Generated by Built In

The Operations Supervisor at our Vehicle Processing Center (VPC) provides the opportunity to lead and develop associates in a dynamic, quality-focused production environment. One of Southeast Toyota’s unique selling propositions is that we customize vehicles with the accessories that our dealers want. You will be leading one of the teams responsible for delivering on this selling proposition. Your goals will focus on safety, associate development, meeting customer expectations, driving efficiency, and ensuring dealer satisfaction.

Your ability to live our culture, develop direct reports, build effective teams, maintain customer focus, demonstrate managerial courage, be self-aware, and solve problems by driving sustained continuous improvement are critical.

Our culture of cooperation, consideration, communication, accountability, and innovation, where we believe our Associates are our most important assets, is foundational to your success on this team.

Qualifications:

  • Demonstrated leadership skills, and possesses excellent communication skills, both verbal and written

  • Responsible for preparing documentation on associates and projects

  • Basic knowledge of Hoshin to support the company’s goals in a collaborative and team-oriented approach

  • Previous or current Kaizen leadership/experience; demonstrated mindset to challenge the status quo and drive innovation

  • Ability to work effectively as a collaborator – willing and able to work with other department supervisors and management as needed

  • Strong, positive, interpersonal skills, with demonstrated comfort in addressing situations as needed effectively and appropriately supporting the company culture, while maintaining confidence as required

  • Strong demonstrated analytical, planning, and problem-solving abilities to address day-to-day opportunities as well as long term issues. Must be able to focus on details as well as relate to the overall goal, strategy, and or initiatives.

  • Demonstrated flexibility and ability to handle multiple priorities in a changing work environment.

  • Proficient in Microsoft Office suite of products (Word & Excel) with demonstrated comfort level required.

  • Bachelor’s degree or equivalent work experience

Preferred Qualifications:

  • 3-5 years of supervisory experience in a fast-paced production/processing environment a plus

#LI-CD1 

#LI-Onsite

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.

JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER 

JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.

 

DISABILITY ACCOMMODATIONS 

If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at [email protected] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance. 

The Company
HQ: Deerfield Beach, FL
3,311 Employees
On-site Workplace

What We Do

JM Family Enterprises, Inc. was founded by automotive legend, Jim Moran in 1968. It is a privately held company with $16 billion in revenue and more than 4,500 associates. Rooted in automotive and united in its strong culture and core values, JM Family is in the business of helping other businesses succeed. As a long-term partner, it is invested in its companies, associates and its communities. Driven by exceptional performance, current subsidiaries are in the automotive, financial services and franchising industries. Its family of companies includes: Southeast Toyota Distributors, the world’s largest independent distributor of Toyota vehicles; JM&A Group, a company committed to improving automotive dealers’ performance by offering Finance & Insurance products and services, dealership training and consulting; World Omni Financial Corp. (dba Southeast Toyota Finance), a captive financial services company driven to delivering an exceptional dealership and customer experience for Toyota customers in the Southeast; JM Lexus, one of South Florida’s leading Lexus dealers; DataScan, a provider of solutions for wholesale asset financing and inventory risk management; and Home Franchise Concepts, a multi-brand franchise network consisting of Budget Blinds, Tailored Living featuring PremierGarage, Concrete Craft, AdvantaClean, Kitchen Tune-Up, Bath Tune-Up and Two Maids & A Mop.

JM Family has earned various awards for its culture, products and services, including 23 consecutive years on Fortune’s 100 Best Companies to Work For list.

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