Operations Specialist

Posted 12 Days Ago
Be an Early Applicant
78754, Austin, TX
Mid level
Consumer Web • eCommerce • Retail
The Role
The Operations Specialist will provide operational expertise, establish processes for Branch compliance, resolve operational issues, and interface with clients and internal personnel.
Summary Generated by Built In

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Provide operational expertise in the Branch. May lead in the creation and implementation of processes that ensure Branch compliance. Identify and analyze operational inefficiencies to establish best practices.

 

Major Tasks, Responsibilities, and Key Accountabilities

  • Establishes operational processes and ensures alignment with corporate operational strategies.
  • Investigates operational issues and resolves general problems.
  • Drives documentation process and evaluates information pertaining to Branch operations.
  • Serves as point of contact for SOX audits and various administrative programs compliance by establishing processes and providing direction to Branch associates.
  • Interfaces regularly with clients, customers and/or internal personnel to communicate information.
  • Provides training related information and tools.
  • May lead and/or assist in the development and distribution of policies, industry standards and regulations.


Nature and Scope

  • Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
  • Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
  • May provide general guidance/direction to or train junior level support or professional personnel.


Work Environment

  • Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
  • Most of the time is spent sitting in the same position or standing/walking and/or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
  • Typically requires overnight travel less than 10% of the time.


Education and Experience

  • Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

Preferred Qualifications

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

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The Company
Norcross, , Georgia
5,465 Employees
On-site Workplace

What We Do

White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets. White Cap operates approximately 500 branches across North America with more than 10,500 employees supporting approximately 200,000 customers.

For more information about White Cap, visit about.whitecap.com

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