Join Veta Virtual as an Operations Specialist – Luxury Sales!
Are you passionate about delivering exceptional service, fostering client relationships, and representing luxury excellence? Veta Virtual is hiring! Work remotely to support ultra-high-net-worth (UHNW) clients and businesses in the luxury sector, ensuring world-class experiences and seamless operations.
About Us:
At Veta Virtual, we deliver tailored business support across industries like luxury sales, financial consulting, and healthcare. Since 2021, our people-first approach has built strong client relationships and driven excellence. Join our growing, mission-driven team!
Your Role:
As an Operations Specialist – Luxury Sales, you’ll be at the forefront of supporting UHNW clients and businesses. Your responsibilities include:
- Client Relationship Management: Build and nurture relationships with UHNW clients, ensuring their needs are met with professionalism, discretion, and care.
- Sales Excellence: Manage high average order value (AOV) and lifetime value (LTV) clients, leveraging your proven sales expertise to maximize client satisfaction and revenue.
- Technology Integration: Use tools like HubSpot and Podium to manage client interactions, ensure data accuracy, and execute timely follow-ups.
- Unified Assistant Identity Representation: Represent the unified assistant identity, “Quinn,” in all client communications, providing a consistent, seamless service experience.
- Internal Collaboration: Coordinate with team members via Slack and G Suite to deliver efficient and consistent service.
- Process Optimization: Support onboarding tools like Zendesk and other technologies to enhance operational workflows.
What You’ll Need:
- 2+ years of relevant experience (sales expertise is a must - experience in the luxury sector is a big plus).
- Familiarity with the pace, expectations, and skills of serving ultra-high-net-worth (UHNW) clients.
- Experience with tools like HubSpot, Podium, Slack, and G Suite, with a willingness to learn new systems.
- The ability to communicate effectively and build trust with discerning clients.
- Strong organizational skills, with a detail-oriented mindset to manage high-priority tasks with precision.
- Resourcefulness and efficiency in identifying and resolving issues promptly.
What We Offer:
- Competitive Salary: $1,300–$1,400 USD per month, depending on experience.
- Flexible Work Environment: Fully remote role with an 8-hour shift (Monday–Friday, based on US Mountain Time).
- Paid Time Off: 3 weeks of PTO plus US holidays to support work-life balance per year.
- Supportive Culture: Be part of a mission-driven team dedicated to excellence and collaboration.
- Exciting Opportunities: Work with a prestigious client base in the luxury industry.
Our Values:
Growth Mindset: Turning challenges into opportunities.
Fearless Integrity: Acting with honesty and transparency.
Execution Excellence: Striving for the highest quality.
Compassionate Connection: Building meaningful relationships.
Reliability and Trust: Being dependable and responsible.
Ready to Make an Impact?
Apply today and join our dynamic, growth-focused team at Veta Virtual. We’ll review your application and respond within 1–3 business days.
Top Skills
What We Do
We help business owners to free up their time and increase revenue by handling their phone calls so they don't miss an important call! We offer all of the benefits of an in-house receptionist for a fraction of the price
