Location:
Hybrid roles require role responsibilities to be performed in the office for a portion of the week, with an option to work remotely. Candidates must be based within a 50-mile commuting distance of the specified office location, or able to commute to the office.
Office Location: 410 N Scottsdale Rd, Suite 1600, Tempe, AZ 85288
What You’ll Need
- 2+ years of experience in escalation management
- 2+ years of experience in logistics, operations, or general project management
- 2+ years experience in construction or project management
- Proficient in the analysis and interpretation of general inspection reports to accurately assess property conditions
- Demonstrated ability to determine necessary repairs and align them with specific loan type requirements, ensuring compliance and risk mitigation
- Skilled in the review and negotiation of work order pricing and change orders, maintaining cost control while adhering to established company pricing structures
- Problem solving; a creative thinker who can act as the intermediary between trade partners, market teams and customer needs.
- Works independently and applies good judgment to unique situations
- Bachelor’s degree preferred
About the Role
We’re looking for an Operations Specialist to join our Buyer Repair Negotiation team! As an Ops Specialist you'll be part of the Central Operations team, supporting a field-based team of Home Project Managers and Chennai based team. You’ll also drive key projects that support spend mitigation initiatives and work cross-functionally with our vendors, project managers and various other Opendoor teams across the nation. The team will leverage your organizational skills, attention to detail, and decision-making strengths to enhance Opendoor’s already exceptional product, taking it to the next level.
What You’ll Do
- Collaborate with cross-functional partners to deliver training sessions, serve as the escalation point of contact, and drive process improvement initiatives
- Efficiently handle buyer repair requests throughout the resale negotiation process
- Execute strategic projects aimed at cost reduction and process optimization
- Review and process work order requests, approving or denying them as necessary
- Monitor project costs to ensure alignment with budget goals
- Track and oversee repair expenses to ensure cost-effective operations and budget adherence
- Engage in special projects as required to help improve central home operations processes, tools, and policies
Compensation:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The U.S. pay range for this position is $56,800 - $71,000 annually. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits including paid time off, 12 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.
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Founded in 2014, Opendoor’s mission is to power life’s progress one move at a time. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple and certain.
- To learn how we are reinventing the Real Estate industry check out our website.
- Hear about our culture directly from team members by visiting The Muse.
- Discover what we are building for our customers by reading our blog.
Opendoor Values Openness
We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. We collect, use, and disclose applicant personal information as described in our personnel privacy policies. To learn more, you can find the policy details for California residents here and for Canada residents here.
We’re committed to Diversity, Equity, Inclusion, and Belonging
Opendoor is dedicated to creating an inclusive and collaborative culture. We value the diverse strengths, perspectives, and backgrounds of all our employees, and believe in empowering our teams to do their best work through teamwork and building a sense of belonging and trust. Our four employee-led Opendoor Employee Resource Groups amplify diverse voices and promote collaboration and inclusion. Our focus is on attracting and retaining exceptional talent, and we believe in empowering our employees to continuously innovate and strive for 1% improvement every day. You can find more information on our Career Page.
We are committed to assisting members of the military community in utilizing their skills at Opendoor. U.S. candidates are able to review your military job classification at MyNextMove.org and apply for positions that align with your expertise.
At Opendoor, we are committed to providing reasonable accommodations throughout our recruitment processes for candidates with disabilities, pregnancy, religious beliefs, or other reasons protected by applicable laws. If you require assistance or a reasonable accommodation, please contact us at [email protected].
What the Team is Saying
What We Do
Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and confusing. It often comes with unexpected costs, the added burden of coordinating multiple third parties and the uncertainty of a transaction falling through. Our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds and talents across engineering, operations, design, operations, mortgage, finance, legal, and more to deliver strong results. More than 85,000 customers have selected us as a trusted partner in handling one of their largest financial transactions.
Why Work With Us
We’re on a mission to power life’s progress one move at a time
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Opendoor Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
