At Groq. We believe in an AI economy powered by human agency. We envision a world where AI is accessible to all, a world that demands processing power that is better, faster, and more affordable than is available today. AI applications are currently constrained by the limitations of the Graphics Processing Unit (GPU), a technology originally developed for the gaming market and soon to become the weakest link in the AI economy.
Enter Groq's LPU™ AI Inference Technology. Specifically engineered for the demands of large language models (LLMs), the Language Processing Unit outpaces the GPU in speed, power, efficiency, and cost-effectiveness. The quickest way to understand the opportunity is to watch the following talk – groq.link/scspdemo.
Why join Groq? AI will change humanity forever, and we believe preservation of human agency and self determination is only possible if AI is made affordably and universally accessible. Groq’s LPUs will power AI from an early stage, and you will get to leave your fingerprint on civilization.
Operations Product Sr Manager
Mission: Optimize and manage our NetSuite platform, ensuring seamless integration across operations, finance, and other business functions. As the NetSuite expert, you will drive system enhancements, streamline workflows, and provide strategic insights to support the company’s growth and operational efficiency.
Responsibilities & opportunities in this role:
- Serve as the primary administrator for Salesforce, including configuration, customization, and system maintenance.
- Manage user roles, permissions, and profiles to ensure secure and compliant platform access.
- Analyze current NetSuite processes and implement improvements to enhance productivity and scalability.
- Develop custom solutions using declarative tools and collaborate with developers for advanced customizations.
- Develop and maintain workflows, scripts, and reports to meet operational and financial requirements.
- Partner with teams across Operations, Finance, and IT to ensure NetSuite aligns with business objectives.
- Partner with third-party partners and vendors for integrations.
- Ensure data accuracy and integrity within NetSuite, including regular audits and cleanup.
- Create and maintain dashboards, reports, and KPIs to support decision-making and business insights.
- Provide ongoing training and technical support to users across the organization.
- Document processes and procedures for knowledge sharing and system continuity.
Ideal candidates have/are:
- Bachelor's degree in Computer Science, Information Technology, or related technical field.
- Minimum 15 years of experience in IT program management, with a focus on Facilities and IT Support services.
- Proven experience in managing large-scale IT programs, with a strong track record of delivery and results.
- Strong technical background, with expertise in IT systems, infrastructure, and applications.
- Excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire teams.
- Strong budgeting and financial management skills, with experience in managing multimillion-dollar budgets.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Strong analytical and problem-solving skills, with the ability to think strategically and tactically.
- Strong team player with a collaborative mindset and ability to work effectively with cross-functional teams.
- Excellent communication and presentation skills, with the ability to communicate complex technical information to non-technical stakeholders.
- Experience with Data Center management frameworks, such as Uptime Institute Tier Certification, is a plus.
- Proficiency in data analysis and reporting tools, with the ability to track and manage key performance indicators (KPIs).
- Experience with vendor management, including contract negotiation, performance management, and issue escalation.
Attributes of a Groqster:
- Humility - Egos are checked at the door
- Collaborative & Team Savvy - We make up the smartest person in the room, together
- Growth & Giver Mindset - Learn it all versus know it all, we share knowledge generously
- Curious & Innovative - Take a creative approach to projects, problems, and design
- Passion, Grit, & Boldness - no limit thinking, fueling informed risk taking
If this sounds like you, we’d love to hear from you!
Compensation: At Groq, a competitive base salary is part of our comprehensive compensation package, which includes equity and benefits. For this role, the base salary range is $171,000 to $232,000, determined by your skills, qualifications, experience and internal benchmarks.
Location: Groq is a geo-agnostic company, meaning you work where you are. Exceptional candidates will thrive in asynchronous partnerships and remote collaboration methods. Some roles may require being located near our primary sites, as indicated in the job description.
At Groq: Our goal is to hire and promote an exceptional workforce as diverse as the global populations we serve. Groq is an equal opportunity employer committed to diversity, inclusion, and belonging in all aspects of our organization. We value and celebrate diversity in thought, beliefs, talent, expression, and backgrounds. We know that our individual differences make us better.
Groq is an Equal Opportunity Employer that is committed to inclusion and diversity. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, disability or protected veteran status. We also take affirmative action to offer employment opportunities to minorities, women, individuals with disabilities, and protected veterans.
Groq is committed to working with qualified individuals with physical or mental disabilities. Applicants who would like to contact us regarding the accessibility of our website or who need special assistance or a reasonable accommodation for any part of the application or hiring process may contact us at: [email protected]. This contact information is for accommodation requests only. Evaluation of requests for reasonable accommodations will be determined on a case-by-case basis.
Top Skills
What We Do
Groq is an AI solutions company delivering ultra-low latency AI inference with the world's first Language Processing Unit™. With turnkey generalized software and a deterministic Tensor Streaming architecture, Groq offers a synchronous ecosystem built for ultra-fast inference at scale. Groq solutions maximize human capital and innovative technology performance, having been proven to reduce developer complexity and accelerate time-to-production and ROI. Designed, engineered, and manufactured completely in North America, Groq offers domestically-based and scalable supply that is available now, capable of delivering 390 racks in 6-12 months and ramped lead times of 6-12 weeks. Learn more at groq.com.
