Operations Oversight - Analyst

Job Description
Join this team to grow your career within the operations oversight space - if you are passionate about regulatory and compliance topics and you have strong interpersonal skills, this is the place for you.
As an Operations Oversight - Analyst in the Operations Oversight team at JPM Spółka Europejska (JPMSE) you will perform duties across all Branches and underlying Lines of Business of the Legal Entity. This means that you may be exposed to topics related to KYC, Markets, Securities Services, Private Bank, Regulatory Reporting, Payments, Asset and Wealth Management etc. In this role you will support the JPMSE Oversight Team in its mission to ensure adequate Operations management and transparency regarding oversight for Know Your Customer ('KYC') Operations for all internal or delegated functions, escalating risks & issues in accordance with the set thresholds/parameters into JPMSE forums. This role will also provide support in provision of respective policy requirements with regards to the implementation and monitoring of outsourced activities. Regularly perform review operational Governance, Oversight, and issues in JPMSE related to KYC, with the view of potential escalation to the SE Management Board, as well as identifying individuals/teams responsible for the ownership of the issues aiming for robust escalation framework and successful progress.
Job responsibilities

• Ensures all relevant Inter-Affiliate Services (IAS) charters and Third Party (TPO) engagements have been presented to the Outsourcing Forum of JPMSE
• Ensures the relevant services have been included in an oversight process between the service recipient (JPMSE) and service provider location
• Ensures the service quality of the relevant activity is being monitored on a regular basis
• Organizes regular (daily, weekly, bi-weekly, monthly) oversight sessions as appropriate with all relevant businesses; reviews & documents specific JPMSE metrics (key performance and risk indicators) delivered by the relevant product
• Monitors/investigates actively the operational & technology incidents potentially impacting JPMSE and generates the corresponding reporting/escalation paths
• Ensures compliance with global and local outsourcing governance requirements framework
• Supports the development and delivery of decks & reporting to the various forums of the bank as well as continuously supports of all upcoming internal and external audits and regulatory interaction
• Works actively together with internal stakeholders including Controls, Risk Management and Compliance within and outside of JPMSE
• Supports the implementation and operational execution of new requirements coming from regulatory landscape

Required qualifications, capabilities and skills

• At least 2 years of experience in the financial services industry ideally as a member of large operations, regulatory, compliance or similar teams
• Experience in working within KYC, controls or compliance function or in close partnership with any of above functions
• Degree (or equivalent) in Finance, Economics, or a related discipline
• Understanding of outsourcing governance requirements and applicable regulations
• Good communication skills and ability to engage with senior management and providers
• Ability to demonstrate ownership, work independently and multi-task in a fast-paced environment within a matrix organization
• Fluency in English

Preferred qualifications, capabilities and skills

• Knowledge of German and/or French

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.