Job Description:
Likewize is searching for an Operations Manager to join our team at our state-of-the-art device repair and refurbishment facility in Flower Mound, TX.
Imagine working on the front lines of launching innovative solutions! Are you hungry to be part of a business that’s growing at a rapid pace? Are you driven, determined and thrive in a fast-paced environment delivering outstanding results and maintaining effective leadership during even the most challenging times?
As an Operations Manager, you will oversee the daily operations of our facility, ensuring efficiency, productivity, and continuous improvement. You’ll lead teams, develop strategies to enhance performance, and drive initiatives that support our long-term success.
Your day-to-day responsibilities include but are not limited to:
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Through personal leadership, promote productivity, and incentive programs that ensure excellence in warehouse operations.
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Manage multiple priorities in a fast-paced environment with effective communication and thorough follow through.
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Model and encourage behaviors that will foster inclusion and teamwork.
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Utilize performance data to drive productivity to improve service, operations, and overall logistics.
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Responsible for labor cost control.
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Drive continual improvement processes focused on making the operation more effective, simple and flexible.
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Simplify standard work, eliminate defects, and actively engage all teammates from all levels in the improvement processes.
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Continually communicate performance trends and improvements to organizational leadership.
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Execute against department, facility and corporate goals identified on business, action plans, ensure high level of accuracy and timeliness.
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Monitor inventory levels across regions, maintaining systems, records and reports updated.
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Coordinate project planning, schedule, budgeting, development, implementation and control.
If you are who we are looking for, you will have the following education, skills and/or experience.
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Bachelor’s degree in Operations, Logistics or related technical field (or equivalent experience).
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5+ years of leadership experience in manufacturing, production, distribution, or logistics environment.
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Proven ability to develop and implement process improvements and performance metrics.
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Experience interviewing, hiring, and managing performance.
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Excellent verbal and written communication skills.
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Track record of making qualified decisions in stressful situations and driving results.
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Demonstrates effective leadership and develop high-performing teams.
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Spanish-speaking ability is a plus.
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Flexibility to work a variety of hours as business demands.
Top Skills
What We Do
When your tech goes wrong, Likewize makes it right. Likewize offers the most comprehensive protection against any technology disruption. Whether a device is lost, stolen, damaged, malfunctioning, in need of an upgrade or the user does not know how to do something, Likewize provides the solution. Trusted by the world’s largest brands, telcos, and banks, looking after approximately a billion of our customers’ customers. We operate in over 30 countries, resolving 250 million problems each year across insurance, warranty, repairs, trade-ins, recycling and premium tech support.