Operations Manager

Job Title: Operations Manager
Location: Mountain View, CA
Duration: 9 months
Description:
The Business Operations Specialist will be responsible for improving the efficiency and effectiveness of the team processes. This individual will play a key role in centralizing work and ensuring smooth execution of various initiatives, including tools management, vendor collaboration, financial approvals, and more. The ideal candidate will be a proactive problem-solver with strong cross-functional collaboration skills and a keen eye for process optimization.
This position requires the ability to work independently, the capacity to move quickly, and be flexible while delivering high-quality results. Having an eye for process improvement is critical as the team grows in size and scope.
KEY RESPONSIBILITIES
• Vendor Relations: Act as the main point of contact with vendors to facilitate onboarding, monitor proper invoicing and payments, maintain strong relationships with vendors, and resolve any issues related to internal approval processes to ensure timely procurement.
• Tools and Systems Management: Oversee the management and integration of tools, ensuring efficient use and centralization across teams
• Project Coordination: Manage and track the progress of multiple projects simultaneously, ensuring deadlines, deliverables, and milestone are met.
• Financial Oversight: Manage and track financial approvals, budgets, and expenses related to various projects and vendor/partner relationships.
• Internal Communications: Develop and implement strategies to improve internal communications across teams. Monitor and analyze internal communication effectiveness by gathering feedback from employees and act as liaison to address any gaps and improve transparency.
• Cross-Functional Collaboration: Work closely with different teams (e.g., HR, Finance, IT, Legal) to streamline processes and ensure alignment across projects.
• Process Optimization: Continuously evaluate and improve operational workflows to enhance efficiency and reduce bottlenecks.
QUALIFICATIONS
• 3+ years of experience in project management, operations, or similar role with a focus on cross-functional collaboration.
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Strong organizational and time-management skills
• Exceptional communication and interpersonal skills
• Experience with financial tracking and budget management
• Ability to handle uncertainty and the capacity to move quickly and be flexible while delivering high-quality results
• Self-starter with the ability to work independently and as part of a team
• A strategic thinker and excellent at tactical execution
• Proficient in all Microsoft office and Google productivity applications. Experience with project management tools is ideal
Summary:
The main function of an operations manager is ensuring that the different departments in the company follow through with the plans and devises he/she makes for the business�s success.
Responsibilities:
� Direct the activities of the various departments in the company and is concerned with pricing, sales, production and distribution of the company�s products.
� Responsible for managing the employees, creating their work schedules and distributing their duties.
� Determine employment requirements as well as interviews and hires prospective employees.
� An operations manager also trains the newly hired employees.
� Manage all the activities that are associated with the production of the products the company offers.
� Responsible for managing the performance of the employees such as sales promotions, coordinating with different division leads, planning the layout and design of the store, and setting the prices and credit terms, as well as identifies goods and services to be sold.
� Supervise the remodeling of current the amenities and represent the company during client meetings and negotiations.
� Handle problems in a calm and collected manner, even when under pressure.
Skills:
� Microsoft office, Word, Excel
� Excellent organization and mathematical skills
� Familiarity with Windows-based computer programs a must