WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Role Objective:
The Operations Manager is a critical member of the store leadership team accountable for bringing Alo’s operational strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Operations Leader
- Oversee and support execution of key operational processes
- Investigate and root cause inventory accuracy issues, partnering with the Manager to escalate process or system gaps
- Champion strong Operational standards for the salesfloor by leveraging business performance data
- Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
- Support a safe work environment and efficient operation
Business Leader
- Represent the business in meetings and on conference calls, in partnership with General Manager
- Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
- Future planning workflow business needs to protect optimal performance
People Leader
- Ensure that the Operations team exudes Alo's mission and Guiding Principles to effectively communicate to our guests who we are, what we do and why we do what we do
- Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations team
- Establish internal & external pipeline through succession planning and recruitment strategy
- Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager
Flow Experience Leader
- Oversees the execution of Flow experience deliverables while protecting operational efficiency
- Collaborate and implement General/Store Manager’s vision and works cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
- Demonstrate an ability to navigate the organization with a balance of business need and brand culture
Operations Manager Qualifications
- 3-5 years of retail or related industry leadership experience
- Working knowledge of MS Office (Word, Excel and Outlook)
- Extraordinary interpersonal and communication skills, both verbal and written
- Agile with the ability to handle multiple tasks in a changing environment
- Independent work ethic, time management skills, and personal accountability
- Aligns with and embodies Alo’s Guiding Principles
- Requires constant movement in and around all areas of store
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
Operations Manager Schedule
To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
How to Apply: To apply, please submit your complete application package via email to alocareers.com, and be sure to include the position title in the subject line. Your application package must include a cover letter and resume.
Confirmation of Receipt: We will confirm receipt of your application via email, text message, or mail, based on the contact information you provide. If you don't receive a confirmation within 30 business days, feel free to follow up with us.
Recruitment Timeline: We will keep you updated on any changes to the recruitment schedule, including delays, via email or text message. Below is the anticipated timeline for the recruitment process:
- Application Deadline: 30 Days from Job Posting Date
- Initial Application Review: Within 90 days after the application deadline
- Interviews: Within 90 days after the application deadline
- Final Decision: Within 2 weeks after the last interview
Please note that this timeline is subject to change based on the volume of applications and scheduling requirements.
Document Retention and Return Policy
We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.
Notification of Results
We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner.
Please review our company California Job Applicant Privacy Policy HERE.
Top Skills
What We Do
Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
That’s why we started Alo —to spread good: to anyone who is experiencing the transformative power of yoga, to the world’s best yogis who wear Alo to practice because it’s the only line that actually elevates their practice, to the celebrities and the fashion-forward who wear Alo because it’s the perfect street brand, comfortable, contemporary and decidedly not just for the mat.
Creating garments that carry over to the street, into a life lived consciously, takes mindful movement one step further: a beautiful life celebrated with beautiful design. Capturing what’s trending in contemporary fashion with both the women’s and men’s collections makes it so Alo can travel beyond the studio. Luxury meets performance in every collection.
Mindful movement carries over to life at Alo, where there’s a solar-powered office, yoga five days a week for employees at our on-site gym, electric-car charging stations, an advanced recycling program that reduces waste to that of a small household, and meetings outside by the fountains in our meditative Zen garden. We have a gong. And we use it. Our stores are designed to be places to commune—people and ideas mingle over organic juice, kombucha and coffee. And the airy yoga studio and roof deck at our Beverly Hills flagship store is where it’s really happening. There’s even a super-sized cosmic mural on one wall—come by for some astral travel (or just to take an Instagram pic).
