City/State
Hampton, VA
Work Shift
First (Days)
Overview:
Sentara Health is hiring an Operations Coordinator for Cardiac, Pulmonary, and Vascular Rehab at Sentara CarePlex Hospital in Hampton, VA. This is a full time, day shift position.
Hours
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Monday - Friday: 7am to 4pm
Overview
The Operations Coordinator will provide daily support to the operations of the department and administrative support to the leader. They will also be the first point of contact for patients and visitors. They will perform administrative tasks to include providing customer service through phone and personal interactions.
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Obtain insurance verification and prior authorization.
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Communicate insurance and financial responsibilities prior to services.
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Responsible for correspondence, chart preparation, scanning documents into EMR, scheduling meetings, preparing departmental reports, statistics and file maintenance.
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Prepares and processes accounts payable, payroll, employee mileage reimbursement claims and operational information.
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Responsible for supply ordering and charge entry.
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Performs technical support and administrative support to department staff.
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Assumes responsibility and accountability for office activities, administrative, procurement, and business/financial activities.
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Supports the delivery of patient care and functions in a multi-disciplinary environment, which requires excellent communication and customer service skills.
Education
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High School Grad or Equivalent (Required)
Experience
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Two years of previous clerical/administrative experience (Required)
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Prior experience in a medical front office or customer service role (Preferred)
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Experience with Health Insurance Plans, insurance verification, EMR, medical terminology, registration, scheduling and/or third-party payers (Preferred)
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Sentara CarePlex Hospital, located in Hampton, VA, is a 224-bed technologically advanced, acute care facility, and Certified Primary Stroke Center. Other features include specialized services in heart and vascular, urologic care, along with advanced diagnostic and surgical capabilities, a hospitalist program, and one of the state's busiest emergency departments. We are also home to the Orthopedic Hospital at Sentara CarePlex Hospital, the area's first dedicated orthopedic hospital. We improve health every day, come be a part of the community.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Top Skills
What We Do
Sentara Healthcare celebrates a 130-year history of innovation, compassion and community benefit. Based in Norfolk, VA, Sentara is a diverse not-for-profit family of 12 hospitals, an array of integrated services and a team of nearly 30,000 strong on a mission to improve health every day. This mandate is pursued through a disciplined strategy to achieve Top 10% performance in key measures through shared best practices, transformation of primary care through clinical integration and strategic growth that adds value to the communities we serve in Virginia and North Carolina.
