Business Operations Coordinator

City/State

Virginia Beach, VA

Work Shift

First (Days)

Overview:

Sentara Health is now hiring a Business Operations Coordinator to join our team!

This is a full-time, onsite position based at Sentara Independence, working a regular day shift schedule.

Business Operations coordinator Supports the daily functions of the operations team.  Works closely with department leadership, cross-functional teams, and external stakeholders to ensure smooth operational processes, improve efficiency, and contribute to the growth of the business.

Business Operations: This position provides ongoing administrative support to division, Clinical Chief through calendar management, communication support, and internal and external project support. 

Divisional Schedule Support:  This Coordinator will provide independent and high-level support across the division to Lead physicians and CRNAs to maximize provider efficiency and patient access. This position will be responsible for coordinating and adjusting PRN resources as needed across all locations.  

To be successful in this role, candidates must demonstrate the ability to:

• Understand the complexity of each location’s schedule and expertise of each provider to coordinate appropriate coverage and ensure compliance with contracts.

• Interpret the complexity of call schedules across various locations and communicate information among multiple interested parties.

• Quickly assimilate and adjust resources.

•  Execute and carry out multi-level, changing schedules and work well under pressure.

•  Superior time management, analytical and problem-solving skills are required to prioritize last minute requests in a fast-paced environment.

• Demonstrate the ability to maintain stable performance under stressful conditions; organizes and manages work to achieve results and track performance so that problems are detected early or prevented entirely.

Additional duties include:

• QGenda Administrator (289 Headcount)
• Adding / removing provider
• Sending Bulk Emails
• Locums / PRN Coordination
  • Travel Scheduling
  • Onboarding & Orientation
  • Invoice processing
  • Locum Tracking dashboard
• Workforce Dashboard Maintenance
  • Adds new providers to dashboard
  • Updates existing provider information

Education

• HS - High School Grad or Equivalent

Certification/Licensure

• No specific certification or licensure requirements

Experience

• 2 years of related experience required
• Strong background in healthcare operations or provider scheduling
• Experience working in a multi-site or matrixed environment
• Ability to work collaboratively across clinical and administrative teams
• Proficiency in tools such as QGenda, Microsoft Office, and relevant scheduling platforms
• Excellent communication, organization, and adaptability

.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$53,248.00-$88,753.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down – $10,000

• Reimbursement for certifications and free access to complete CEUs and professional development

• Pet Insurance

• Legal Resources Plan

• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff.  Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.