Operations Coordinator, Streaming Operations

About Us:
TMB is the community-driven entertainment company engaging more than 250 million consumers worldwide across streaming TV, social media, web and print. Our portfolio of brands including FailArmy, Family Handyman, People Are Awesome, Reader's Digest, Taste of Home, The Healthy, and The Pet Collective, is powered by content that's inspired and created by our fans. Together our community sparks curiosity, fuels laughter, and inspires people to live big, full, fantastic lives. Learn more about our brands, our data-driven marketing solutions, our award-winning licensing services, and much more at trustedmediabrands.com.
Location:
We have offices in New York, Los Angeles, Milwaukee, London, and Gurgaon. This position will be based in Gurgaon, India.
About the role:
We are seeking an experienced operations coordinator to join the Streaming Operations team. This is a very important role, as you’ll be at the heart of our content distribution hub.
More specifically, the coordinator’s primary focus will be to manage streaming video content in our CMS and be responsible for the delivery and preparation for widescale distribution of TMB’s streaming TV channels . Another key aspect of the position is that you will help optimize and maintain the metadata database that supports TMB’s episode library and overall channel experience.
You will coordinate closely with all teams within the streaming department, including programming, production, marketing, data, apps, and more.
This position will report to the Director of Streaming Operations.
About you:
You are passionate about digital streaming TV and have experience using CMS applications to manage video data. You have a strong grasp of the complexities of video metadata and the implications it has on end-user experience. You are a self-starter with an eagerness to always learn and develop your skills with the goal of creating an exceptional experience for our audiences.
Your day-day:

• Package, prepare, and transfer finished TV episodes to TMB’s growing list of global distribution partners, ensuring quality control before final delivery
• Create and maintain metadata of streaming assets within various CMS systems
• Build out streaming episodes within distribution vendors’ scheduling systems, placing promos and ad cues to meet channel requirements
• Interface and communicate effectively with other departments including Programming, Apps, Production, Marketing, and more
• Work with external distribution vendors to communicate our shared organizational needs
• Identify possible workflow and process improvements and communicate them to the Director of Streaming Operations or their designee
• Execute other duties as designated by various stakeholders from the Streaming team
• Facilitate and execute data clean-up initiatives

You have: (aka Qualifications)

• 1 year in Digital Media, Streaming TV, or Content Operations
• Experience with CMS applications and distribution systems including MRSS feeds, s3 transfers, and other transfer methods
• Strong attention to detail
• Strong English communication, both written and verbal
• Strong familiarity with Microsoft Office (particularly Microsoft Excel and Microsoft Word)
• Personality profile to fit into a high-growth, entrepreneurial culture that requires teamwork and significant interaction with employees at all levels
• Ability to thrive in a fast-paced, agile growth environment where you will have a major hand in the final product

About this team:
 
The Streaming Operations team works under the umbrella of Trusted Media Brand’s Streaming Department. Over the past 6 years, TMB digital streaming presence has grown to be a major player in the digital streaming landscape, developing and launching channels all over the world. The Streaming Operations team supports the greater streaming initiatives by acting as the glue between production and programming, ensuring all content arrives at its intended destination with the highest quality.
Our Benefits:
We value our people and offer a collaborative and engaging culture. As a Trusted Media Brands employee, you will enjoy work/life balance, generous time off and comprehensive benefits and programs. Learn more about what life is like working at Trusted Media Brands at https://www.trustedmediabrands.com/careers/. 
India specific benefits

• Comprehensive Time Off policies
• Maternity and Paternity Time off
• Health Insurance & Wellness Benefits including access to OPD consultations*, Gym/Yoga studios, Teleconsultation/Telemedicine*
• Access to Mental Health Reimbursement
• Annual Sport Reimbursement and Home Office Reimbursement
• Office with in-house kitchenette

Trusted Media Brands embraces inclusivity and values our diverse community. We are committed to building a team based on qualifications, merit and business need. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This role is offered by TMB through Jukin Media India Private Limited.
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