Operations Associate

Duties & Responsibilities

For the assigned business unit,

• Perform data entry of department production and at quality standards
• Process daily work associated with your department including account or file reconciling, prep work for processing, posting adjustment entries, etc.
• Communicate timely and effectively with clients and/or internal business partners, as needed
• Maintain knowledge and understanding of policies and procedures
• Investigate exceptions and/or errors to identify cause and corrective action
• Other duties as assigned

Knowledge & Skills

MINIMUM:

• Demonstrates attention to detail, organization, and time management skills
• Ability to communicate clearly with coworkers, managers, business partners, and clients
• Strong verbal and written skills
• Demonstrates ability to work effectively in a team environment
• Ability to utilize technical aptitude that allows for quick learning of company systems, platforms, and products
• Possesses strong customer services skills
• Ability to work autonomously, escalating issues, problems etc. as appropriate

PREFERRED:

• Demonstrates ability to perform job functions with numerous interruptions
• Demonstrates strong problem-solving skills
• Familiarity with one or more specific bank operation’s functions, i.e., ACH, Wires, Deposit Operations, etc.

Requirements

MINIMUM:

• High School education or equivalent
• Three (3) years’ experience with banking or financial processing, or four (4) years administrative experience

PREFERRED:

• Associate’s or bachelor’s degree or accounting coursework
• 3-5 years specific bank operations experience

Friday through Monday 6:00 AM to 4:00 PM

Work Environment:

Normal office environment

Compensation Range:

$29,530.00 - $56,950.00

The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?
You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to [email protected] to let us know the nature of your request.

If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.