Operations Associate

Posted 2 Days Ago
Be an Early Applicant
San Francisco, CA
Entry level
Healthtech • Telehealth
Customize your weight loss journey: board-certified obesity medicine doctors, nutritionists, and fitness coaches.
The Role
As an Operations Associate at Mochi Health, you will manage schedules, workflows, and coordinate patient care while supporting clinical growth through analysis of best practices. Your role includes tracking service performance, acquiring new patients, and collaborating with various teams to improve operations.
Summary Generated by Built In

In a world where healthcare can feel like a maze of bureaucracy and frustration, Mochi Health offers a refreshing oasis. We're not just another telehealth clinic – we're on a mission to rewrite the script on healthcare, starting with the most overlooked areas of medicine. With a dream team of top-tier providers, a commitment to evidence-based practices, and a flair for efficient design, we're reshaping the landscape of patient care across the US.

As a rapidly growing telehealth obesity clinic, our goal is to make weight management accessible and affordable for everyone. Founded by the visionary Dr. Myra Ahmad and supported by a team of exceptional founders and medical professionals, we aim to deliver holistic, patient-centered care that truly makes a difference. As our team expands rapidly, we're proud to call San Francisco our home.

Ready to join a team that's changing the game in healthcare? Come be a part of something big at Mochi Health!

The Role:

We're looking for independently driven and detail-oriented individuals to join our team in Operations. Your day to day roles will involve engaging with managing schedules, workflows, and coordinating care for new patients.

What you'll do:

  • Support clinical growth and innovation through evaluation of market- and clinical best practices, translating these insights into recommendations to inform our roadmap
  • Focus on new patient acquisition and retention teams
  • Monitor and analyze service line performance, reviewing existing data, identifying opportunities for improvement, and partnering with Clinical, Product, Care, and Data teams to drive execution
  • Utilize SQL to analyze provider KPIs and drive product decisions
  • Interface directly with our care team to guide patient and provider concerns

Requirements:

  • Bachelor's Degree
  • Ability to work full-time, in-office in downtown SF office
  • Experience with EHR and HIPAA
  • Detail-oriented

Benefits:

  • Medical/Dental/Vision Insurance
  • Company Paid Life Insurance
  • 401k with Company matching
  • Competitive PTO and Company Holidays
  • Team lunches to facilitate bonding and connection

The base salary for this full-time position ranges from $60,000 to $90,000, in addition to benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.

Top Skills

SQL
The Company
HQ: San Francisco, CA
30 Employees
On-site Workplace
Year Founded: 2022

What We Do

Mochi Health is on an exciting mission as a rapidly growing telehealth weight management clinic. Founded by Dr. Myra Ahmad and supported by a team of distinguished experts, our aim is to revolutionize weight management by making it accessible and affordable for everyone.

We are dedicated to providing holistic, patient-centered care that prioritizes overall well-being. With the goal of transforming how weight management is approached, we are expanding our team and establishing our headquarters in San Francisco.

Join us on this transformative journey to revolutionize weight management, one Mochi moment at a time!

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