Operations Analyst

Posted 3 Days Ago
Be an Early Applicant
Manchester, Greater Manchester, England
Entry level
Information Technology • Consulting
The Role
As an Operations Analyst, you will perform integrity testing, liaise with internal departments and legal teams, support deposit processes, and assist in audits while ensuring compliance with operational agreements.
Summary Generated by Built In

Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.

We are on a mission to make society a safer and more secure place. Our people are the ones who make that mission possible; a global community of talented individuals working together towards a safer future. We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to help us in our mission, as a Operations Analyst.

Take a look at our website here to learn more about why we’re o
ne of the leading Software Escrow businesses… Escode (part of NCC Group)

 

Take a look at our website here to learn more about why we’re one of the leading software resilience business… Escode | Part of NCC Group

Responsibilities:

The key responsibilities of the Operations Analyst role are:

  • Perform integrity testing of Escode deposits (a process of basic validation) to ensure the contents are virus-free and accessible, in line with operational level agreements.
  • Perform accurate updates to the relevant business systems following the integrity testing of a given Escode deposit.
  • Where issues are discovered with a given Escode deposit, it is the responsibility of the Operations Analyst to ensure all details are accurately logged and followed-up on within department SLAs.
  • Liaise with contracted parties and internal departments to address any issues which may arise during the material depositing process (such as export controls, ITAR, personal data, incomplete deposits etc.).
  • Liaise with the Escode Legal team on any applicable matters relating to sensitive data or compliance/regulatory requirements.
  • Perform Verification exercises which are within the skillset of the individual Operations Analyst.
  • Produce and issue Integrity Test/Verification reports, ensuring all documentation meets the required accredited standards.
  • Liaise with contracted parties to address any questions relating to a given Integrity Test/Verification.
  • Liaise with finance/invoicing teams to ensure invoices are raised for any chargeable work.
  • Provide first-line and administrative support to assist with the deposit process through the appropriate depositing platform.
  • Handling of requests to release or destroy deposits with the Deposit Operations team, in line with company policy and legal contracts.
  • Handling of inbound customer queries including but not limited to deposit records, contract amendments and issues regarding depositing platforms.
  • Participate in both internal and external audits, as and when required.
  • Where required, assist with the various administrative process related to Escode depositing and Verification.
  • Participate in, and provide input to, the training required to fulfil the role in a continually developing technically landscape.
  • Where reasonable requests are made from management, aside from the responsibilities above, the Operations Analyst will carry these out to the best of their abilities.

Key competencies required:

The key competencies expected of an Operations Analyst are:

  • A high-level of accuracy and attention to detail, in relation to any of the key role responsibilities.
  • Confident, clear communicator, both written and verbal.
  • Excellent time management skills with the ability to constantly assess priorities and make sensible decisions based on this.
  • Knowledge and experience of working with common, modern operating systems.
  • An understanding of virtualisation, with a particular focus on VMware.
  • Educated to A-Level/Degree level in an IT, computing or relevant discipline.

Desirable skills:

The following are the desirable skills for an Operations Analyst:

  • Experience with Salesforce.
  • A basic understanding of the public-cloud providers, such as AWS or Microsoft Azure.
  • Basic programming experience with a knowledge of common languages (SQL, C/C++/C# etc.).
  • A basic understanding of the various software development lifecycle models.
     

About your application

We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.
 

If you do not want us to retain your details please email [email protected] All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. https://www.nccgroupplc.com/media/mjhmbcmj/candidate-privacy-notice-261023.pdf

Top Skills

AWS
C
C#
C++
Azure
Salesforce
SQL
VMware
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Manchester
2,292 Employees
On-site Workplace

What We Do

We assess, develop and manage cyber threats across our increasingly connected society. We advise global technology, manufacturers, financial institutions, critical national infrastructure providers, retailers and governments on the best way to keep businesses, software and personal data safe.

With our knowledge, experience and global footprint, we are best placed to help businesses identify, assess, mitigate & respond to the risks they face.

We are passionate about making the Internet safer and revolutionising the way in which organisations think about cyber security.

Headquartered in Manchester, UK, with over 35 offices across the world, NCC Group employs more than 2,000 people and is a trusted advisor to 15,000 clients worldwide

Similar Jobs

Klaviyo Logo Klaviyo

Senior Partnership Operations Analyst, EMEA & APAC

Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Hybrid
London, Greater London, England, GBR
2000 Employees
Hybrid
London, Greater London, England, GBR
800 Employees

Citadel Logo Citadel

Operations Analyst - 2025 Intern (Europe)

Information Technology • Software • Financial Services • Big Data Analytics
London, Greater London, England, GBR
4000 Employees

Citadel Logo Citadel

Operations Analyst - 2025 Intern (Europe)

Information Technology • Software • Financial Services • Big Data Analytics
London, Greater London, England, GBR
4000 Employees

Similar Companies Hiring

InCommodities Thumbnail
Renewable Energy • Machine Learning • Information Technology • Energy • Automation • Analytics
Austin, TX
234 Employees
Quantum Rise Thumbnail
Software • Professional Services • Natural Language Processing • Machine Learning • Consulting • Automation • Artificial Intelligence
Chicago, Illinois
17 Employees
HERE Technologies Thumbnail
Software • Logistics • Internet of Things • Information Technology • Computer Vision • Automotive • Artificial Intelligence
Amsterdam, NL
6000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account