Operations Analyst

Posted 18 Hours Ago
Hiring Remotely in New York, NY
Remote
Entry level
Fintech • Payments • Financial Services
The Role
The Operations Analyst will prepare subscription documents for digitization, support clients with updates, assist throughout the transaction process, build relationships with fund managers, enhance client experience working with technology teams, and develop automated workflows while collaborating cross-functionally.
Summary Generated by Built In

SUBSCRIBE is an enterprise software solution providing electronic subscription document technology and an order management system for alternative product transactions.

Our technology allows allocators, sponsors, and service providers to digitize the entire onboarding, investment, and reporting process for alternative investments. Through our open-architecture platform, all stakeholders are easily connected to a central venue allowing for collaboration that reduces errors, saving time and money.

Our mission is to give our clients control and reduce friction for a very painful investment process through the use of our platform.

Responsibilities:

  • Prepare Subscription Documents for digitization in the platform
  • Support existing clients with Fund and Offering updates
  • Drive successful client outcomes by assisting clients throughout the transaction process (including subscriptions, transfers, and redemptions) and managing fund closings
  • Build and nurture relationships with new and existing fund managers and clients
  • Liaise with clients on user experience of the platform; partner with the technology team to enhance client experience
  • Develop new processes to further automate client workflows and create a seamless experience
  • Work cross functionally with various teams including Sales, Client Support and Technology teams to appropriately respond to inbound requests and questions
  • Additional responsibilities will be determined based on capacity, skill, and interest

Qualifications:

  • Bachelor's degree in economics, finance, or a related discipline
  • Strong client service orientation with the ability to manage multiple competing priorities
  • Advanced MS Excel, PowerPoint, Adobe, general technological literacy (coding knowledge not necessary)
  • Ability to work in a very fast paced environment
  • Exemplary oral, written, and interpersonal communication skills


The Company
London,
130 Employees
On-site Workplace
Year Founded: 2015

What We Do

SUBSCRIBE is a fintech company digitally transforming the landscape of alternative investments for fund managers, institutional investors, wealth managers, law firms, and fund administrators. Our platform technology modernizes the archaic infrastructure of private fund investments by delivering a central operating system — catering to every role within the investment process empowering them to connect any fund, any investor, anywhere in the world on a single platform.

SUBSCRIBE supports over $6 trillion in private market assets and is the trusted technology partner to thousands of firms that rely on our end-to-end enterprise solution to scale their private market investment programs and manage investment processes across pre-trade, trade, and post-trade fund workflows.

Founded in 2015, SUBSCRIBE has consistently been recognized for its innovation leadership in the alternative investments and fintech industry. SUBSCRIBE employs more than 100 professionals and embraces a global flexible workforce model with offices in New York City, Palm Beach, and London.

For more information, visit www.subscribeplatform.com

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