The primary responsibility for the position is to verify the employment and education background of the applicants who apply for jobs with our Clients at US. The verifications are done at our center in Mumbai, India.
Roles & Responsibilities:
- Search the web to find the listings for universities, colleges and companies.
- Initiate verification calls to verify the credentials of the applicants.
- Send written verification requests and faxes for verifications as per the policies of the institutions/organizations.
- Contacts the Applicants, Clients through Phone/Emails.
- Should be able to process Complex Tasks.
- Enter appropriate verified data into the system and generate a report.
- Follow quality guidelines and also achieve the targets set by the Team Leader.
- Also follow the IT Policy and Data Security guidelines.
- Mentors New Joiner & Quality check.
- Contact Client Applicants through Email/ Phone
- Good English language skills - both written & verbal
- Under-Graduate - minimum qualification
- 1 year BPO/KPO/Customer Service or similar background
- Flexible to work in rotations shifts/night shifts
- Attention to Detail
What We Do
First Advantage delivers comprehensive background check solutions and insights that enable employers and housing providers to make confident choices, reduce risk, and maintain compliance.
With offices in 26 locations and a staff of 4,000+ employees, First Advantage leverages leading technology and the industry’s largest global capabilities to complete background checks in 200+ countries and territories. If you’re looking for employee or tenant background check solutions that enable fast and reliable decision making, we’re your First Advantage.
For more detailed information on First Advantage products and services, visit fadv.com.
