Operational Risk Sr Advisor

The Supplier Risk Sr. Associate supports the oversight and challenge function in the areas of third-party risk, vendor management, and supplier related issue governance across the Enterprise including the areas of resiliency, data integrity and security, offshoring, privacy, technology, fraud, compliance as well as operational and reputational risks. This involves activities in governance, challenge, reporting, metrics, quality assurance, and testing as well as experience with risk principles, risk-based strategy, three lines of defense, process governance, and tools used by the Enterprise to identify, mitigate, monitor, and control supplier-related risk. This role requires excellent communication and presentation skills which will be used with a wide range of stakeholders at all levels of the Enterprise including risk oversight committees, business area management, vendor relationship managers, control partners, project partners, and Global Supplier Services (GSS). This role will support leadership in evolving the oversight and challenge requirements as well as maintaining Enterprise Risk and Governance systems (eGRC) that support the Enterprise Risk Framework and the Supplier Risk governance process.

Key Responsibilities and Duties

• Support and drive innovative solutions for process improvement and streamlining requirements related to third party risk and oversight

• Provide guidance and challenge for control partners and stakeholders in a wide range of risk categories including data governance, privacy, resiliency, fraud, compliance, and IT among others

• Promote and challenge compliance with the third-party risk standards across the enterprise

• Support evolution of key risk and performance indicators, risk appetite, and process standards escalating where gaps are identified or additional risk is present

• Monitor the highest risk supplier portfolio for concentration, country, resiliency, operational, and reputational risks; escalate to business owners when outside of risk appetite

• Support the identification and escalation of risks identified by GSS staff, control partners, managed service partners, relationship managers, and risk officers during supplier selection, due diligence, contracting, and manage phases

• Lead quality testing efforts to ensure standards are met, and gaps or training opportunities are identified

• Coordinate Supplier Risk Governance Committee activities, actions items, and agenda management

• Define requirements and lead enhancements for the eGRC tool

• Perform and oversee Operational Risk third-party assessments

• Recommend program and process improvements as needed to address changes in regulations, the Enterprise Risk Framework, or risk appetite

• Maintain understanding of supplier risk regulatory requirements, contracting procedures, the Enterprise Risk Framework, and other relevant policies of the organization.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 3+ Years Required; 5+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
7IC

Required Experience:

• 3+ years of experience in supplier or risk management is required

Preferred Experience:

• 5+ years of experience in supplier or risk management is preferred

• Bachelors Degree

• Project Management, Vendor Management, or other risk Certification are a plus

• Reporting and analytics experience are a plus: Archer, PeopleSoft, SQL, Excel macros, Tableau, MS Office Suite, Reporting & Analysis Tools, System and Technology, eGRC systems

#LI-CS1

Related Skills

Analytical Skills, Business Acumen, Business Process Understanding, Compliance, Conflict Management, Consultative Communication, Critical Thinking, Influence, Market/Industry Dynamics, Relationship Management, Risk Analysis/Analytics, Risk Monitoring

Anticipated Posting End Date:

2025-03-03

Base Pay Range: $76,900/yr. - $107,500/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

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TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: [email protected]

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