Operation Technology (OT) Site Support

APM Terminals

Contract Type: 1-year fixed contract

Do you have hands-on IT/OT experience and a passion for solving technical challenges on the ground?

At Maersk, we are looking for an OT Site Support to join our team in Monrovia. You will play a critical role in maintaining and supporting local IT and OT infrastructure, ensuring smooth operations across systems and equipment that keep our terminal running efficiently.

Key responsibilities include:

• Provide end-user support for Office applications, desktops, laptops, printers, and mobile phones

• Conduct hands-on maintenance and support for local IT infrastructure including servers, datacenter racks, cabling, and network equipment

• Support and maintain OT infrastructure such as CCTV/OCR systems, biometric devices, radios, and VMTs

• Install, configure, and replace IT/OT hardware and end-user devices

• Collaborate with regional IT teams to provide on-site support for incident and change management

• Resolve IT/OT incidents within defined service level agreements

• Participate in regional CAB meetings to review and support change implementation

• Ensure all activities are carried out with attention to confidentiality and operational stability

Who we’re looking for:

• BSc in Information Technology or related field; Microsoft and networking certifications are a plus

• Strong knowledge of Microsoft O365, Windows Server (2012/2016/2019), and SQL databases

• Hands-on experience with PC hardware, LAN/WAN networks, and HP Proliant server models

• Familiarity with terminal-related OT systems such as VMTs, CCTV, and biometric readers

• Ability to handle multiple projects simultaneously and work independently in a fast-paced environment

• Strong interpersonal skills and ability to build positive working relationships with stakeholders

• Understanding of programming concepts and intranet setup is an advantage

• High level of integrity, discretion, and problem-solving skills

What you’ll gain:
This role offers exposure to both IT and OT environments in a dynamic terminal setting. You’ll enhance your technical and troubleshooting skills while gaining insight into terminal operations and service delivery, with opportunities to grow in interpersonal communication and cross-functional collaboration.

Last Application Date - 5 May 2025#LI-TB1

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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