OnStar Zone Manager - Dealer Field Sales

Posted 4 Hours Ago
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Hiring Remotely in United States
Remote
95K-151K Annually
Mid level
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
The Role
The OnStar Zone Manager leads a team to drive digital subscription sales growth through strategic initiatives and dealer relationships.
Summary Generated by Built In

Description
Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis. This job may be eligible for relocation.

  • The candidate needs to have the ability to travel overnight (up to 70%) Company Vehicle provided
  • The candidate needs to live in the state of Nevada or California


About the role:
The Western OnStar Team is seeking an exceptional sales leader. As an OnStar Zone Manager (OZM), you will support our digital subscription & loyalty business. The OZM leads a team of of General Motors employees (District Managers, OnStar & Loyalty) in the launch, support and execution of various dealer initiatives that drive profitability and growth across the new vehicle, pre-owned, service, fleet/commercial and loyalty channels.
The OnStar Zone Manager sets the strategy, analyzes performance, implements new tactics, and executes initiatives to grow our digital subscription business, via OnStar Safety, Connected Services, Fleet/Commercial, and Loyalty (MyRewards & GM Card).
The successful candidate posses the ability to lead a large team, strategic thinking, ability to prioritization competing demands, analytical adeptness to turn insights into action, ability to develop strong business relationships with dealers and work cross-functionally across the OnStar & Regional Sales & Service teams to drive digital subscription sales growth across our GM dealer network.
Responsibilities Include:

  • Create awareness and drive customer acquisition and revenue growth for GM's digital subscription business, including OnStar, Connected Services, Commercial & Loyalty (MyRewards & GM Card) products within the dealer network
  • Integrate cross-functionally with regional field teams (Sales, Service, Fleet/Commercial) to support joint initiatives.
  • Lead & develop the District Manager, OnStar & Loyalty field team to exceed dealer performance objectives.
  • Launch sales and marketing initiatives through dealer and sales consultant training, dealership processes and program awareness.
  • Educate, train, and inspire dealers to promote new products and create world class experiences that drive dealer profitability.
  • Ensure timely remediation of customer, dealer, and partner issues.
  • Effectively manage all available resources including headcount, promotional budgets, and field team travel.
  • Perform other duties as assigned


Additional Description
Qualifications:

  • 3+ years of field sales, product training or customer service experience in the automotive industry, transportation, and logistics, and/or multi-unit retail space a plus
  • Demonstrated sales leadership experience
  • Dealer contact experience preferred but not required
  • Experience working in the digital subscription and/or technology space strongly desired
  • Self-starter personality with the ability to think strategically, solve problems and develop creative solutions
  • Ability to lead a remote field team in the pursuit of aggressive performance goals
  • Experience with Microsoft Office Suite, including the ability to create engaging presentations and leverage Excel to manipulate and synthesize data while making data driven decisions
  • Proven ability to think strategically and execute sales plans
  • Flexibility to adapt in an environment of changing focus and goals; must be comfortable working in an ambiguous environment
  • Detail oriented, and the ability to prioritize multiple tasks in a high-pressure environment
  • Excellent written and oral communication skills with the ability to effectively articulate business plans
  • Four-Year Accredited College Degree required but previous experience, including active-duty military service will be considered as an alternative


This position requires the ability to legally operate a motor vehicle on a regular basis. A company vehicle will be provided for this role with successful completion of a Motor Vehicle Report review.
Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.

  • The salary range for this role is ( $94,800 - $151,400 ). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
  • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
  • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more


GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

  • #LI-MO1


About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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The Company
HQ: Detroit, MI
165,000 Employees
Hybrid Workplace
Year Founded: 1908

What We Do

At General Motors, our vision is to create a world with Zero Crashes, Zero Emissions, and Zero Congestion. We wholeheartedly embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all.

Our industry and company are undergoing a once-in-a-lifetime technological transformation, which is reshaping our approach to technology and innovation. We are expanding our horizons through new technology platforms and driving innovations that deliver exceptional value to our customers.

Why Work With Us

At General Motors, our purpose is to pioneer the innovations that move and connect people to what matters. We’re driving the world forward, together. We’re building vehicle software alongside its hardware, hands-free driving that will lead to autonomy, and EVs that charge your home for an all-electric future.

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Employees engage in a combination of remote and on-site work.

Roles that are categorized as Hybrid mean that the successful candidate is expected to report onsite to the designated facility at least three times per week or other frequency as dictated by the business.

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