Teladoc Health is a leading company in telemedicine and virtual healthcare. It provides digital health services, including online medical consultations, mental health therapy, chronic disease management, and overall wellness solutions. At Teladoc Health, we are revolutionizing access to healthcare with innovative telemedicine solutions.
The Onsite Workplace Specialist is responsible for ensuring seamless, efficient, and engaging workplace experience for employees. This role involves managing office operations, optimizing workplace resources, and providing on-the-ground support to enhance productivity and employee satisfaction.
Role and responsibilities
-Diagnosis of hardware and software issues at the workstation
-Maintenance of equipment and peripherals
-Installation of equipment, boards, and projectors
-Inventory of equipment in the corporate tool
-System updates and patch management
-Backup and recovery of data
-Configuration and troubleshooting of network connections
-User training and support for software applications
-Monitoring and responding to security incidents
-Daily logging in Device42 and Jira, stock management (receipt,delivery and traceability), equipment incidents support and standard technical support
Skills and qualifications
-Strong organizational and problem-solving skills, with the ability to multitask effectively
-Excellent communication and interpersonal abilities to collaborate with employees and vendors
-Proficiency in workplace technologies and facility management tools
-Ability to work independently, take initiative, and adapt to a fast-paced and dynamic work environment
Top Skills
What We Do
Teladoc Health is on a mission to empower all people everywhere to live healthier lives by transforming the healthcare experience. Recognized as the world leader in whole-person virtual care, Teladoc Health addresses the full spectrum of health and well-being — powered by human expertise, advanced technology and insights—to deliver improved clinical outcomes at scale. Serving more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages extensive expertise and data-driven insights to meet the growing healthcare needs of consumers and healthcare professionals.
