About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
The Restaurant Onboarding and Implementation team is composed of Onboarding Specialists, Team Leads, Managers, and Senior Leadership. This is an entry level role that reports directly to a Team Lead, who will have a team of 5-7 Implementation Specialists.
The Impact You Will Make:
- Manage and oversee the post-sale workflow once the contract is signed.
- Oversee the post sale workflow once the contract is signed.
- Call restaurant owners daily to facilitate the onboarding of new accounts with the goal of getting them live on the platform as quickly as possible
- Manage your client relationships during the onboarding experience to exemplify our Customer Obsessed value
- Collaborate with other teams and restaurant owners to set up accounts for long-term success including scheduling photoshoots, confirming operating hours, menu sources and collecting any additional information required
- Provide restaurant owners with insights into the value of getting onto the platform as quickly as possible to more orders and align with our goals and training them on platform capabilities and how to use our products and services
- Contact for troubleshooting issues by email or phone
What You Bring to the Table:
- Bachelor's degree preferred, high school diploma or equivalency required
- You manage your time well in an organized fashion
- Experience with prioritization in a fast-paced environment
- Customer-focused mindset
And of Course, Perks!
- PTO. Grubhub employees enjoy a generous amount of time to recharge.
- Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
- Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
- Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
- Social Impact. We believe in giving back through programs like the Grubhub Community Relief Fund, and provide our employees opportunities to support causes that are important to them.
We reward our Sales positions with competitive pay. For this role, we offer uncapped commission with a base salary range as outlined below, based on factors including geographic location.
New York: $40,800 - $61,600 base salary range ($51,000 - $77,000 OTE range)
Denver: $ 37,200 - $ 55,600 base salary range ($46,500 - $69,500 OTE range)
Grubhub uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. In addition to the base salary, the role might also come with equity and other pay incentives as part of the full compensation package.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].
What the Team is Saying
What We Do
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 375,000 restaurant partners in over 4,000 U.S. cities.
Why Work With Us
Our teams thrive in a fast paced environment that strives to reflect the diversity of our customers and the communities we serve. We value curiosity and data-driven mindsets to empower each other to think like owners, and innovate like entrepreneurs all while maintaining a healthy work-life balance and offering opportunities for professional growth
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Grubhub Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We offer a flexible working environment where we value our in-person culture, while balancing the needs of our people with the needs of the business.
