Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.
Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.
Role Overview:
We are seeking a highly motivated and detail-oriented Onboarding Sales Manager to join our Training and Onboarding team. In this role, you will be responsible for successfully onboarding new sales representatives (together with Sales Trainers), ensuring they are set up for success from day one. This is a critical role that requires a unique blend of coaching, mentoring, and hands-on management.
Key Responsibilities:
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Onboarding: Lead the onboarding process for new sales representatives, providing them with the tools, training, and support needed to excel.
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Coaching: Propel new hires to success through detailed coaching and mentoring, helping them understand and achieve their sales targets.
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Management: Micro-manage and closely monitor the progress of new hires, ensuring they stay on track and meet their goals. Provide thorough and attentive guidance to new hires, ensuring they have a clear understanding of their tasks and goals, and are achieving them daily.
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Training: Conduct comprehensive follow-up training sessions on sales techniques, product knowledge, and internal systems.
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Performance Tracking: Utilize your understanding of numbers to track and analyze the performance of new hires, providing actionable feedback and strategies for improvement.
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Conflict Resolution: Effectively handle any conflicts or issues that arise during the onboarding process, ensuring a smooth and positive experience for all parties involved.
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Innovation: Think outside of the box to develop and implement creative strategies that enhance the onboarding experience and drive success.
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Salesforce Expertise: Use your experience with Salesforce to manage and track onboarding activities and sales performance.
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Spreadsheet Proficiency: Maintain and utilize spreadsheets to organize data, track progress, and generate reports.
Requirements:
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Experience: At least 3 years of sales experience, preferably in outbound sales.
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Sales Skills: Proven track record of outstanding sales performance.
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Leadership: Strong desire to help others succeed and a proven ability to coach and develop sales talent.
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Attention to Detail: Provide new hires with close, daily guidance to ensure every detail is accounted for and managed effectively.
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Analytical Skills: Exceptional understanding of numbers and performance metrics.
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Conflict Resolution: Skilled in resolving conflicts and maintaining a positive team environment.
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Ambition: Highly ambitious and self-motivated, with a drive to achieve and exceed targets.
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Learning Ability: Quick learner who can adapt to new tools and processes rapidly.
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CRM: Experience working with Salesforce is preferred.
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Technical Skills: Great knowledge of spreadsheets and data management.
Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.
Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at grouponcareers.com.
Top Skills
What We Do
Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities.
With employees spread across multiple countries, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. We encourage employees to embrace change, adapt to new circumstances, and find creative solutions to the challenges we face.
Does that sound like a great way to grow your career? If you possess the ambitious drive and hands-on talent that resonate with our vision, we encourage you to check out our current opportunities with #TeamGroupon.
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