Office Operations Lead

Company Description
Order.co is a guided B2B marketplace with a mission to simplify buying for businesses. Order.co makes it easy for businesses to place and track purchases across all their vendors, control spend, and make payments in a single, consolidated bill. Tailored insights and purchasing recommendations fuel smarter spending decisions so businesses can easily save time and money on what they need to grow.
Founded in 2016 and headquartered in New York City, Order.co oversees nearly half a billion in annualized spend across hundreds of customers like WeWork, SoulCycle, Lume, and High-Level Health. Order.co has raised $50M in funding from industry-leading investors like MIT, Stage 2 Capital, Rally Ventures, 645 Ventures, and more. Order.co has been proudly named a 50 to Watch by Spend Matters and a Best Place to Work by BuiltIn.
See growth from a new perspective, when everything is in Order.co.
Job Description
As the Office Operations Lead in Order.co's NYC headquarters, you'll take ownership of all things related to our physical space, as well as some HR administrative support, to ensure the employee experience reflects our company values and culture. This role will report to our Senior Manager of People Operations, and is ideal for someone who is passionate about serving others, thrives on variety, and isn't afraid to roll up their sleeves to get the job done - whether that means calling a plumber to fix a sink, shipping branded assets to new hires, or planning our annual holiday party.
Key Responsibilities

• Being in the Office! Due to the nature of the role, this person will be stationed in our NYC headquarters in Flatiron 5 days/week.
• Office Operations: Oversee the daily operations of our office space, ensuring it's clean, organized, stocked with supplies and snacks, and fully functional. Other tasks include managing incoming mail and packages, visitor management and assistance, office calendar support, fielding in-office questions and requests, etc.
• Facilities Coordination: Address and resolve maintenance issues, coordinate with external vendors including annual inspections, and partner with IT to ensure the office remains safe and secure.
• Event Planning: Organize and execute in-person events such as team-building activities, company celebrations, and meetings to foster connection and collaboration.
• Branded Asset Management: Manage inventory, distribution, and upkeep of branded materials, including swag for new hires and employees.
• HR Administration: Assist with personnel file management, interview scheduling, job posting, reimbursements / stipend tracking, mailed compliance notices, etc.
• General Problem-Solving: Tackle miscellaneous tasks and challenges as they arise with a can-do attitude and attention to detail.

Qualifications

• 3+ years of experience managing an office space, facilities, or similar roles
• Organized and detail-oriented, with strong project management skills.
• Passionate about employee experience and creating a welcoming, inclusive, and efficient workspace
• Gritty, hands-on, resilient, and unafraid to take on tasks big or small - from emptying the trash to organizing a company-wide event.
• Exceptional at context switching and managing multiple priorities in a fast-paced environment.
• A creative problem-solver who stays calm under pressure and finds innovative, cost-saving solutions.
• Comfortable working with vendors and building management, as well as overseeing our office budget.

Physical Requirements

• Ability to lift and carry objects up to 40 lbs (e.g., office supplies, equipment, event materials).
• Ability to stand, walk, and move around the office for extended periods.
• Capability to perform basic manual tasks such as assembling furniture, fixing minor issues, and organizing spaces.
• Comfortable climbing stairs or ladders as needed.
• Ability to operate standard office equipment and tools.

Additional Information
What You'll Receive

• A competitive compensation package including stock options
• Robust medical, dental, vision, and wellness benefits
• Flexible time off policies
• Employer-sponsored 401(k)
• The anticipated annual base salary range for this role is $80,000-$90,000. Actual compensation and title will be commensurate with experience, qualifications, knowledge, and skills.

Order.co is an equal-opportunity employer. Applicant's qualifications are considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other basis prohibited by law.