Order.co
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As a Senior Software Engineer at Order.co, you will develop new features, refactor the codebase, and ensure product quality. You will mentor team members, engage in on-call duties, and apply systematic debugging and security practices while collaborating closely with your team.
As an Operations Support Specialist at Order.co, you will deliver high-quality customer support, resolving inbound issues from clients and vendors while troubleshooting problems and communicating effectively. Your responsibilities include managing client expectations, documenting interactions, collaborating with internal teams, and continuously improving support processes to enhance client satisfaction.
The Operations Specialist will process vendor orders for clients, maintain up-to-date catalogs and vendor data, collaborate with Customer Success to resolve issues, recommend platform improvements, and enhance the overall client experience at Order.co.
The Vendor Operations Associate will manage invoice reconciliation, oversee payment processing, resolve payment issues, and enhance vendor experiences. The role involves using data tools for efficient workflows and requires strong communication and a customer-first mindset. Continuous process improvement is expected.