Office Manager/Business Manager

Sustainability is our business!

ERM is a leading global provider of environmental, health, safety, risk, social consulting services, and sustainability-related services. We collaborate with the world's foremost organizations, delivering innovative solutions and assisting them in comprehending and addressing their sustainability challenges. To achieve this, we employ over 8,000 professionals across 40 countries and territories, operating from more than 160 offices.

Location: Warsaw, Poland

Job Type: Permanent, full-time

Purpose:

The role is responsible for the Poland office management and execution of business operation processes, communication and support for go to market activities with customer events, webinars and conferences. Supporting employees with communication with customers and external authorities, travel, expense and asset management. 

The role covers administration, operations, communication and coordination aspects of ERM business operations in Poland, liaising with internal and external stakeholders.

Responsibilities:

• Being the first point of contact and for customers, colleagues and visitors to Polish office.
• Managing emails, letters, packages, phone calls and other forms of correspondence 
• Managing all kinds of documentation from vendor contracts, customer contracts, NDAs, PoAs
• Supporting the Country Manager, Team Lead and Consultants with go to market and business development activities, organizing meetings, conferences, webinars, customer events and amplifying ERM brand in Poland
• Liaising with IT, finance and external vendors for office facilities and asset management, ordering laptops and mobile phones and managing inventory 
• Collaborating with company representation (board members and leadership team) and operations related authorities (KRS) with the support of internal and external legal team
• Executing special projects improving Poland operations
• Ensuring a good flow in operating the documents which attest the receipt and the submission of consumables, with issuing invoices and other fiscal documents and with ensuring that these documents are elaborated according to the legal procedures.
• Organizing and managing internal employee events, holiday celebrations, offsites and all hands meetings
• Supporting finance with bookkeeping and budgeting procedure, serving as second hand authorization for invoice payments
• Establishing and maintaining office files and activity logs
• Assisting employees with travel booking and liaising with local hotels and events providers
• Being the first point of contact and designated person to manage third party communication

Requirements:

• Min. 5 years of experience in business management and office operations, communications, events management, vendor and contract management
• Strong communications and collaboration skills
• Fluent in Polish and English
• While remote work is possible, this role requires in-office presence at least 4 days per week
• Proactive and very strong in self-organizing, managing priorities and time
• Experience in vendor contract negotiations and management is highly desirable

We offer:

• Private Healthcare: Your health is our priority, and we provide access to top-tier private healthcare services, ensuring you and your family are well taken care of.
• Private Pension Scheme: Secure your financial future with our private pension scheme, empowering you to plan ahead and enjoy a worry-free retirement.
• MultiSports Membership: Stay active and fit with our MultiSports membership, granting you access to a wide range of gyms, sports clubs, swimming pools, and more, promoting a healthy lifestyle.
• Public Transportation Ticket: We support your daily commute with a public transportation ticket, making it convenient and cost-effective for you to travel to work.
• Employee Assistance Programme (EAP): Your well-being matters, and our EAP offers confidential counselling and support services to help you manage personal and professional challenges.
• Profit Sharing: As part of our commitment to teamwork and success, we offer profit-sharing opportunities, allowing you to share in the company's achievements.
• Hybrid Working Model: Embrace a flexible work environment with our hybrid working model, enabling you to balance remote and in-office work, fostering productivity and work-life harmony.
• Flexible Working Hours: We understand the importance of work-life integration, and our flexible working hours empower you to tailor your schedule to suit your individual needs.

To Apply:

If you share our values, want to contribute to a better tomorrow and are interested in this role, please send us your CV, preferably in English, by submitting your application via our careers page.