Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Primary responsibilities:
- Managing communications across different time zones effectively.
- Limited face-to-face interaction with some stakeholders, requiring strong virtual communication skills.
- Alternating schedules that may impact consistency and routine tasks.
- Balancing multiple tasks, including administrative duties, guest interactions, and supporting leadership projects.
- Handling confidential information with discretion and professionalism.
- Adapting to fast-paced and dynamic office environments while maintaining accuracy and efficiency
- Personally greet and assist internal and external guests, ensuring a welcoming experience.
- Prioritize and manage telephone calls and in-person visitors efficiently.
- Administer clear and professional written correspondence.
- Maintain open lines of communication with team members, stakeholders, and leadership across different platforms.
- Navigate communication challenges caused by time zone differences.
- Complete and circulate meeting minutes accurately and promptly.
- Prioritize tasks and appointments based on urgency and importance.
- Determine the best approach to handle sensitive or confidential information.
- Decide on appropriate escalation paths for guest or stakeholder issues.
- Allocate time effectively between administrative tasks and guest-facing responsibilities.
- Identify and recommend improvements in office procedures and workflows.
Qualifications
Skills and knowledge:
- Excellent communication and organizational skills.
- Strong interpersonal and problem-solving abilities.
- Ability to remain calm, courteous, and focused on guest needs under pressure.
- Proficiency in Microsoft Office Suite and architectural design-related software.
- Ability to handle multiple tasks efficiently and prioritize workload.
- Strong attention to detail and accuracy in administrative tasks.
- Knowledge of hotel operations and administrative standards
Top Skills
What We Do
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
