New Business Support Coordinator

At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone. 

We use these values to fuel superior results: 

Lock arms 
We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good. 

Show hustle 

We’re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional. 

Embrace change 
From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what’s next. 

Elevate empathy 
We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability. 

Never settle 
We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas. 
  
But enough about us. Let’s talk about you. 

We’re looking for a highly organized and proactive individual to join our sales team as a New Business Support Coordinator. This role will collaborate across sales, alliances, operations, and enablement to support performance, measurement, and improvements. The ideal candidate will have a strong ability to manage pre-sales requests, coordinate activities, and track key metrics to drive sales performance. This role requires a motivated, organized individual with strong communication skills.

What you’ll do:

• Monitor and assign intake for pre-sales resource requests
• Assist in project coordination for sales activities and pursuits
• Manage input, tracking of, and reporting on the metrics on which our alliance partnerships are measured, including opportunities & associated MDF/ACV; projects & CSAT; and team certifications
• Assist with communication and guidance around sales processes, tools, resources, and best practices
• Support reporting efforts by making sure data is clean, reliable, and aligned with team needs. Help maintain the accuracy and completeness of sales data by identifying gaps, flagging inconsistencies, and tracking down missing or incorrect information
• Support the team in pricing and estimating activities, including assisting with documentation and tracking as needed
• Support development and maintenance of repeatable processes and artifacts that meet the requirements of the sales teams
• Assist in the maintenance of organization-wide repository of reusable sales artifacts, case studies, and assets
• Coordinate, manage, and track relevant training and growth opportunities for sales teams including partner webinars, certifications, internal team knowledge transfer, etc.

Who you are:

• Experienced with core elements of selling tools including SalesCloud, ZoomInfo, LinkedIn Sales Navigator, etc., and Microsoft Office products
• Collaborative, proactive, and great at building and nurturing relationships across teams and leadership levels (sales, delivery, operations, etc.)
• An excellent communicator (written and oral) with great interpersonal skills 

What you bring:

• 2+ years of experience in a professional work environment
• Prior pre-sales and sales operations experience is ideal
• Comfortable managing multiple requests and shifting priorities in a fast-paced environment
• Proven ability to work across teams that span a variety of disciplines and organizational levels to gather applicable inputs to work products
• Proven ability to work creatively and analytically in a problem-solving environment 

Benefits:

HZTL offers a wide range of competitive benefits to eligible employees including health, dental, vision, life, retirement plans, paid time off, paid holidays, paid time off to volunteer, paid parental leave, flexible work environment, and more.  

The pay range for this full-time position is $58,000 to $78,000 per year. Our salary ranges are determined by role, level, and location. The range displayed on the posting reflects the minimum and maximum target salary for the position across all US locations as of the date of this posting. Within the range, actual offered compensation is dependent upon the individual’s work location and additional factors including but not limited to job-related skills, experience, relevant education and training, internal equity among the team, and applicable employment laws. Please note the compensation details in the US role posting reflects base salary only and doesn’t include discretionary performance bonus or other incentives (if applicable).  

Keywords: Sales Coordinator, Sales Operations, Pre-Sales Support, Business Development Support, Sales Enablement

The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.