Job Description:
A Network Delivery Manager plays a crucial role in overseeing the delivery of network-related projects and services. Here are some key responsibilities and duties typically associated with this role:
Key Responsibilities:
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Project Management: Coordinate and manage the day to day operations, multi-phase network projects, ensuring they align with the change and release calendar.
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Team Coordination: Work closely with engineers, program managers, and other support teams to ensure seamless delivery of network services.
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Client Interaction: Act as the primary point of contact for clients, managing expectations and ensuring satisfaction.
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Performance Monitoring: Monitor and report on the performance of network services, taking corrective actions as needed.
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Vendor Management: Maintain strong relationships with vendors and service providers, negotiating contracts and ensuring service delivery meets agreed terms.
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Service Improvement: Identify opportunities for improvement in network service delivery and implement necessary changes.
Skills and Qualifications:
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Technical Skills: Strong understanding of network technologies including the advance technologies such as SDN, SASE, Cloud etc.
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Project Management Skills: Ability to manage multiple projects, timelines, and resources effectively.
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Communication Skills: Excellent verbal and written communication skills for interacting with clients, vendors, and team members.
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Problem-Solving Skills: Ability to troubleshoot and resolve network issues efficiently.
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Vendor Management: Experience in managing relationships with vendors and service providers.
Educational Background:
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Bachelor’s Degree: A degree in Computer Science, Information Technology, Telecommunications, or a related field is often required.
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Master’s Degree: An advanced degree, such as an MBA or a Master’s in a related field, can be advantageous.
Certifications:
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Networking: Certifications such as Cisco’s CCNA, CCNP, or other relevant networking certifications.
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ITIL: ITIL (Information Technology Infrastructure Library) certification for IT service management.
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Project Management: Certifications like PMP (Project Management Professional) or PRINCE2.
Experience:
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Work Experience: 15+ years of experience in network management, IT project management, or a related field.
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Leadership Experience: 8+ Proven experience in leading teams and managing projects.
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What We Do
DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.
