Based in the Washington D.C. Metropolitan area, Pivot Path Solutions, LLC is a government contracting and management consulting firm that offers enterprise Information Technology Solutions, Strategic Planning, Organizational Development, and Business Transformation services to help customers adapt and thrive in changing market conditions. We bring passion, sincerity and integrity to every product and service we provide for our customers. Pivot Path Solutions is currently seeking a highly skilled Level II Network Administrator to maintain and support our network infrastructure.
To be successful in this role, the ideal candidate will ensure network connectivity, provide incident management, and uphold network security across the sites. This role demands strong technical skills, a proactive approach to network management, and the ability to work collaboratively with other IT teams.
Primary Responsibilities
- Provide maintenance and support for Local Area Networks (LAN), Wide Area Networks (WAN), and wireless LANs.
- Ensure network connectivity and optimal performance across sites.
- Utilize the Government incident management system (currently MHS ServiceNow) to track, manage, and resolve network-related incidents.
- Respond to and resolve network-related issues that cannot be addressed remotely, providing on-site support when necessary.
- Configure network hardware and software to meet organizational needs.
- Troubleshoot network performance issues, identifying and implementing solutions to optimize network functionality.
- Implement and maintain network security measures to protect against unauthorized access, data breaches, and other security threats.
- Conduct regular security assessments and audits to ensure compliance with DoD/DHA policies and standards.
- Maintain accurate documentation of network configurations, changes, and incidents.
- Prepare and submit regular reports on network performance, issues, and resolutions.
- Work closely with other IT teams, including the IT Service Desk, to ensure coordinated efforts in maintaining network integrity and performance.
- Communicate effectively with users, providing updates on network status and addressing any concerns or questions.
- Stay current with the latest network technologies and best practices.
- Recommend and implement improvements to network infrastructure and processes to enhance performance and reliability.
- Provide training and support users on network-related topics.
- Assist in developing and maintaining standard operating procedures and knowledge base articles related to network administration,
Qualifications
- Bachelor’s degree and/or equivalency.
- Four (4) years of progressive experience of demonstrated the required proficiency.
- Certification:
- IAT II Department of Defense Commercial Certificates for DoD 8570.01-M requirement and CE: Associate professional level certification for supported technology, such as:
- A+ CE
- CCNA Security
- CND
- CySA+
- GISCP
- GSEC
- Network+ CE
- SSCP
- IAT II Department of Defense Commercial Certificates for DoD 8570.01-M requirement and CE: Associate professional level certification for supported technology, such as:
- Clearance:
- Public Trust, Secret Clearance preferred
What We Offer:
Pivot Path Solutions strives to attract, motivate, and retain the best people in the industry. Our benefits package reflects our continued commitment to our employees by prioritizing the health and well-being of each member. The Company offers a comprehensive compensation package that includes:
- Comprehensive benefits package, including health, dental, and vision insurance.
- Generous Contribution on Dental and Vision Insurances
- 100% Employer Paid Group Life Insurance, Short Term and Long-Term Disability
- Safe Harbor 401(K) Plan
- Health Saving Account (HSA)
- Healthcare Flexible Saving Account (FSA) and Dependent Care FSA
- Education Reimbursement
- Employee Referral Program
U.S. Citizenship is required, and all selected applicants will be subject to a government security investigation. This includes meeting the eligibility requirements for access to classified information and the ability to obtain a government granted security clearance. Individuals may also be subject to a background investigation including criminal history, employment verification, education verification, drug testing, and creditworthiness.
If you meet these qualifications and are ready to take on a challenging role in network administration, we encourage you to apply.
What We Do
Pivot Path Solutions is a small business consulting firm focused on helping organizations improve operations and program performance. Our strategic, financial, and operational support services provide insight and perspective on program performance and operational trends. Pivot Path Solutions' subject matter expertise, methods, and tools enable federal organizations to accomplish objectives, effectively manage resources, and reduce administrative overhead.
