NA Credit Specialist

At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. 

If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you!

We are excited to share that on May 22, 2024, DuPont announced plans to separate(1) into three industry-leading, independent publicly traded companies. This strategic move will create focused businesses with distinct investment profiles. We believe the proposed separations will create opportunities for all three future companies to better serve their customers and unlock long-term value for stakeholders. This process is expected to take 18-24 months from the date of announcement to complete. We are committed to supporting our employees throughout this transition and ensuring a smooth and successful separation process. We look forward to welcoming new talent who are interested in contributing to the continued success and growth of our evolving organization.

WHY JOIN US?

Our purpose is to empower the world with essential innovations to thrive. We work on things that matter! 

Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results. 

Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all!

Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.

DuPont NA Collections team is looking for a Credit Specialist located in Punto Polanco, MX. As a Credit Specialist you’ll manage, and coordinate assigned activities related to all aspects of collections between the company and our clients located in this region. Activities may include email and telephone contact with internal (Customer Service, Credit Assessment, Sales and Business) and external customers in order to keep the account portfolio up to date, to avoid any referral of orders or interruption in the relationship with our customers. Ensure a good analysis of the portfolio to provide a good forecast of what will be collected by the end of the month, so that management is aware of the figures. Monitor customer performance to avoid any credit and collection problems that could affect our relationship with the company and customers. This position will also require a thorough understanding and active involvement in supporting our customer service team and sales team to provide the most effective response when needed, managing a good follow-up of the assigned portfolio.

Your key responsibilities will be/what you’ll do:

• Manage the given portfolio very closely to ensure collection efforts are accomplished, to prevent any order referral.
• Manage a good relationship between Customer Service and the business and work as a Team to solve any issues we might face with our requests to our customers.
• Accountable for providing specific reports and timely follow-up to our internal control team in India for reconciliation purposes.
• Support on providing evidence on requests as needed for any internal or external audits as requested by management.
• Responsible for leading monthly meetings with the commercial team to report on collection activities.

 Job Qualifications

• Bachelor’s degree or equivalent required.
• Proven ability to build and maintain strong relationships with internal and external customers.
• Customer satisfaction oriented.
• Interpersonal, oral and written communication skills in English.
• Proven analytical skills (data analysis and interpretation).
• Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment.
•  SAP Required

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DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

(1)The separation transactions are subject to satisfaction of customary conditions, including final approval by DuPont's Board of Directors, receipt of tax opinion from counsel, the filing and effectiveness of Form 10 registration statements with the U.S. Securities and Exchange Commission, applicable regulatory approvals, and satisfactory completion of financing.  For further discussion of risks, uncertainties and assumptions that could impact the achievement, expected timing and intended benefits of the separation transactions, see DuPont’s announcement.