The Role
The System Support Specialist will manage client trading operations, assist in financial market activities, and ensure smooth system performance. Key responsibilities include liaising with departments, reporting, monitoring trade flows, and enhancing system deployment for new trading products. Fluency in Mandarin and English is required.
Summary Generated by Built In
Key Responsibilities:
- Liaise with various departments on all aspects of client trading
- Performing settings in MT4 Administrator and relevant systems
- Preparing various trade reports and data analysis
- Preparing daily client account analysis
- Monitoring pricing connectivity
- Monitoring client trade flow and execution
- Assist in dealing activities in financial market to maximize the company’s profitability
- Negotiate with system development team for assisting system enhancement and deployment, especially for new trading product
- Able to work as Shift/Weekend/Holidays (on rotational as per Business needs)
- Bachelor's Degree or above in Computer Science/Information, Technology, Finance, Accountancy, Banking or equivalent
- At least 6 months of working experience with MT4 Administrator
- If no MT4 Administrator experience, at least 3 years of working experience with MT4
- Fluency in Mandarin and English
- Proficient in Microsoft Office/ Excel
- Good in analytical, numerical, statistic, finance, IT
- Eager to learn and passion in Risk Management or Trading
- Medical Benefit
- Optical Benefit
- Gym/Fitness Subsidy
- Travel Allowance
- Meal Allowance
- Staff Referral Bonus Program
- Work From Anywhere Policy (T&C applies)
- Hybrid Working (4-days office + 1-day Work From Home)
- Long Service Reward (with Cash Incentives in USD)
Top Skills
Mt4
The Company
What We Do
Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe
Our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hubs located in Cyprus and Netherlands
We are a product and people focused company who are passionate about growth, innovative technology, and collaboration
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