Multicountry Demand Manager

Would you like to be part of a great team that develops products and features for the smart connected and secure home for millions of Verisure’s customers? Would you like to work with a strong brand and be a key member of one of Europe’s fastest-growing companies? Then, this is your opportunity.

Verisure - Securitas Direct now has the opportunity for a Multicountry Demand Manager in Madrid that can help us achieve our goals.

Verisure

Over the past years, Verisure has experienced an exceptional and resilient financial performance with a very long track record of double-digit growth - thanks to continuous drive for Innovation, our very sophisticated Go-To-Market approach and replicable business model for expansion into new countries. Our strong and visionary Management Team is now supporting the business’ next phase of growth with a robust business plan for value creation.

The role and its impact on Verisure Technology

In this role, you’ll have the opportunity to oversee and coordinate IT projects and continuous demand across multiple countries. This position bridges the gap between Business and IT by ensuring effective communication and project alignment.  You’ll collaborate closely with the different business units in each country, as well as IT departments, to gain insights into business processes and the impact of new systems.

Job purpose

Main Responsibilities:

• Consolidate the view of all on-going projects of the country.
• Take actions to anticipate, avoid and resolve deviations from project plan, ensuring project plan is available and coordinating if needed.
• Should be very close to the business areas, to understand the countries business processes to anticipate the impact of any products or system to deploy locally.
• Understand the current systems map and the roadmap for each country.
• Actively participate in monthly country board, preparing all support documentation.
• Ensure proper communication flows between Country business areas and IT, addressing all countries requests to the proper IT area.
• Keep tracking on the demand and business requests and its status.
• Align the demand in between countries with the rest of the team. Arbitrate choices and conflicts within the project and countries.
• Manage and track progress of allocated teams.
• Financial follow-ups of the country IT portfolio.
• Manage the project's synchronization points, consistency between teams, resolving conflicts.
• Manage the project risks (assessment and mitigation).
• Review, report and forecast on project (e.g. budget evolution, budget usage, planning and content, process adherence, quality level, progress metrics).
• Follow up non-conformities of IT deliverables.

Experiences & Qualifications:

• Bachelor’s degree (referred in STEM - Telecom, Computer, Industrial, Electronics, Automatics or similar).
• +3 years of experience as Demand management or Technology business partner
• PM Excellent management of PowerPoint
• Fluent level of English as you will work in an international environment and project (B2+ or higher)

Competencies

• Demonstrated self-motivation with the ability to anticipate constraints and identify optimization solutions.
• Detail-oriented with strong time management and multitasking abilities.
• Strong problem-solving skills with high drive and delivery.
• Excellent interpersonal and relationship-building skills with a positive attitude, with proven ability to build strong relationships with stakeholders.
• Autonomous and assertive with a collaborative team spirit.
• Capable of working to tight deadlines and adapting to changing priorities.
• High energy, flexibility, and excellent written and excellent communication skills.

We are looking for someone who is a strong match with our Company’s DNA with a "can do" attitude and with proven ability to deliver and achieve results in fast paced & dynamic environments.

• Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly
• Committed to Making a Difference: When we say we will do something, we deliver with excellence. We are accountable, focused and operate with discipline
• Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously.
• Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win.
• With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always.

Our people take care of people; we connect caring, knowledgeable and decisive experts with innovative technology to protect what matters most.

Verisure will offer you:

• Hybrid model 🏢 💻 Work from home and at our great Madrid offices in Pozuelo de Alarcón (El Barrial- Centro Comercial)
• Lunch included at our canteen 🍽️ You won’t need to pay for your daily meal when you are at the office! :)
• Dynamic and vibrant environment 💥Our office is an open-plan space in which you will be able to interact with the best professional from different teams at all levels.
• Periodic team buildings! 💪 Because it’s important to have fun!
• Learning and training programs

At Verisure, we are committed to fostering a diverse and inclusive workplace, recognising that diversity of thought and background only makes our teams stronger and more innovative. We reject all forms of discrimination and bias, and we believe in access to opportunities for everyone, regardless of gender, age, disability status, race, sexual orientation, or any other status.