We are looking for an MSP (Managed Service Provider) Sales Account Executive, you will be responsible for driving new business development and managing relationships with clients. This role focuses on selling IT managed services, including cloud solutions, cybersecurity, network management, and technical support. You’ll work closely with prospects and existing clients to identify needs, propose solutions, and secure contracts that support their IT infrastructure and business goals.
Key Responsibilities:
1 New Business Development:
◦ Prospect and identify potential customers in target industries.
◦ Develop and execute sales strategies to acquire new clients for managed IT services.
◦ Conduct cold calls, set up meetings, and deliver sales presentations.
2 Client Relationship Management:
◦ Manage and grow relationships with existing customers.
◦ Serve as the primary point of contact for client inquiries, renewals, and upselling opportunities.
◦ Ensure client satisfaction and retention through regular communication and exceptional service delivery.
3 Solution Selling:
◦ Understand client business challenges and propose tailored IT solutions (e.g., cloud services, cybersecurity, help desk support).
◦ Create proposals, negotiate terms, and close sales deals.
◦ Collaborate with the technical team to ensure solutions meet client requirements.
4 Market Research & Strategy:
◦ Stay informed about industry trends, competitive offerings, and emerging technologies.
◦ Develop an understanding of key vertical markets (e.g., healthcare, finance, legal) to position MSP services effectively.
5 Sales Targets & Reporting:
◦ Achieve or exceed monthly and quarterly sales quotas.
◦ Maintain accurate records in CRM software, including prospecting activities, pipeline progress,
and client interactions.
◦ Provide regular reports on sales activities and forecasts to management.
Qualifications:
• Bachelor’s degree in business, marketing, or a related field (preferred).
• Proven experience in B2B sales, preferably in the IT/managed services industry.
• Strong understanding of managed IT services, cloud computing, cybersecurity, and related technologies.
• Excellent communication, negotiation, and presentation skills.
• Must know modern 2024/2025 sales automation AI tools like Clay.com, Salesforce, HubSpot, or similar platforms.
• Self-motivated, goal-oriented, and capable of working independently.
Preferred Skills:
• Familiarity with ITIL frameworks or similar industry standards.
• Knowledge of vertical-specific IT compliance (e.g., HIPAA, PCI-DSS).
• Experience working with channel partners and vendors.
What We Do
Red Cup IT is an enterprise-grade IT firm that provides MSP, MSSP, Project Delivery, and Skill Augmentation solutions. We have been in business for twelve years and support clients across the United States. Our hallmark is the delivery of skillsets in more than 100 IT solutions and SaaS applications. Red Cup IT’s technical staff constantly cross-train across their specializations.
Our company culture is unusual for firms of our nature. We strongly believe in IT skill transfer and knowledge sharing. Our customers’ business and IT leaders appreciate that we take care of the technical details so that they can focus on their strategic and business missions. Our end users appreciate the white glove support we provide. We focus on vendor relationship development and know how to get the most out of our partnerships on behalf of our clients.
