Competitive Range partners with the government to plan and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on challenging, exciting projects in a collaborative, congenial environment.
Competitive Range Solutions requires the expertise of a talented and experienced MAC Lead to assist in directing and managing the program’s executive support group. The candidate must reference their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team.
The experienced MAC lead will oversee equipment activations/deactivations, installations, relocations, and upgrades, ensuring seamless operations and minimal service disruption. This role involves developing and maintaining a team dedicated to executing MACs within DoD.
Roles and Responsibilities:
- Develop and maintain a proficient team capable of executing up to 20 WAOs, including necessary ports and equipment configurations.
- Manage simple to complex MAC tasks within the DoD accreditation boundary, including hardware moves, port activations/deactivations, VLAN extensions, and VPN configurations.
- Ensure adherence to SLAs and user agreements for Home Kits, Flyaway Kits, and JSP-managed Travel Kits, maintaining alignment with the correct scope of actions.
- Collaborate with the COR or ACOR to approve technical solutions and cost estimates for MAC actions.
- Follow change management process to track and execute MACs via service request tickets, covering installations, activations, modifications, upgrades, or deactivations to meet voice, video, and data requirements.
- Conduct root-cause analysis on recurring problems and provide insights in the Monthly MAC Report.
- Track MAC requests and make the tracking system accessible to customers and government oversight, ensuring transparency and progress monitoring.
- Coordinate and manage all change requests (CRQs) for additions, removals, and modifications, ensuring compliance with established change and configuration management policies.
- Prepare monthly summary reports detailing the Moves, Adds, and Changes performed, including location, timeline, and status.
- Address customer requests that are out of scope, such as new project Engineering Change Proposal (ECP) requests.
- Provide additional efforts for Voice MACs, including line provisioning, phone deployment, and migration from TDM to VoIP services as required.
Qualifications/Experience:
- Active TS/SCI Clearance
- 3+ years of relevant experience
- Strong understanding of network infrastructure, including VLANs, VPNs, VoIP, and traditional voice services.
- Excellent project management skills, with the ability to oversee multiple projects simultaneously.
Education/Certifications:
- Bachelor's Degree in a related field (required)
- Registered Communications Distribution Designer Certification (required)
What We Do
Competitive Range is a Management Consulting and Technology Solutions consultancy that provides acquisition, program management, and IT engineering.
OUR VISION
It is our vision to be the standard against which mission support and technology partners are measured in ethics and value added outcomes.
OUR MISSION
We are highly ethical, operationally agile, and aggressively committed to delivering on customer objectives. These “rules of engagement” delineate us from our competitors. They define the mechanics of our success, and the longevity thereof.
OUR BRAND
The vision for Competitive Range was formed over many years of dedicated service alongside the extraordinary men and women of the USAF 375th Civil Engineering Squadron.
We are committed to providing our customers with a value added engagement experience.
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