Monument Sales Assistant

Posted 6 Days Ago
Be an Early Applicant
Hicksville, NY
Senior level
Other
The Role
The Monument Sales Assistant is responsible for sales and administrative tasks related to memorial orders. Duties include consulting with client families, managing vendor relationships, processing sales orders, tracking paperwork, and ensuring timely installation and delivery of products. The role requires achieving sales targets and maintaining customer relations in the monument industry.
Summary Generated by Built In

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Apply sales and administrative skills to assist with the follow up and complete memorial orders. Responsible for the life-cycle including sourcing products applying documentation, vendors, designing, delivering, and completion of orders.

JOB RESPONSIBILITIES 

Revenue Generation                                     

  • Responsible for attaining completing sales that are secured by third party
  • Develop a plan to ensure that sales goals are meet and followed up on
  • Consult with client families on monument materials, quality, dimensions, and design.  Provide and review drawings and designs with client family for review, revision, and approval.  Provide regular updates to client families
  • Maintain professional and trusted relation with internal and external customer.
  • Obtain an understanding of cemeteries rules and processes to ensure that paperwork flow is completed timely
  • Collaborate with vendor on monument design, features, and family needs.  Review drawings and design from manufacturer prior to sending to customer. 
  • Following client family approval, process order, obtain and record payments, update electronic record keeping systems
  • Manage vendor delivery and installation, inspecting product upon receipt. Coordinate delivery communication with customer
  • May present monument product information at local community seminars

Vendor Management

  • Develop professional business relationships with monument vendors
  • Understand vendor product, service, quality, and delivery reputation; negotiate contract; and manage vendor accordingly
  • Source new products and vendors making recommendations
  • Develop business relations with Cemeteries to facilitate monument development and family referrals

Administration

  • Process paperwork to ensure that orders are completed in a timely manner
  • Use available reports to track order iprocess
  • Run sales reports and submit monthly sale for bonuses through processing channels    

MINIMUM REQUIREMENTS

Education

  • High School Diploma or equivalent required
  • Associate’s or Bachelor’s degree in Marketing, Sales, or related discipline strongly desired

Licenses

  • Obtain and maintain insurance license as required by state/province
  • Current state/province issued driver’s license with an acceptable driving record

Experience

  • At least five (5) years sales experience with a proven record of achieving sales revenue quota and developing leads
  • Customer Relationship Management (CRM) systems experience running and analyzing reports
  • Death and/or monument industry experience a plus
  • Design and/or AutoCAD experience a plus
  • Knowledge of memorialization and granite materials/application a plus

Knowledge, Skills, and Abilities

  • Ability to travel locally within geographic territory required
  • Advanced and demonstrated administrative skills
  • Available to work evenings and weekends
  • Demonstrated knowledge of sales cycle, sales techniques
  • Accurate math skills
  • Ability to think on feet providing options to client family
  • Proficient computer skills including MS office suite
  • Public speaking skills, professional demeanor and communication skills
  • Professional attire required when meeting with clients or representing the company
  • Ability to lift 50 pounds; push/pull over 50 pounds
  • Strong detail orientation skills

Benefits:

Medical Dental Vision

 Flexible Spending Accounts (health care and dependent care)

 *Health Savings Account with Company Contribution

 Sick Leave Short-Term

 Disability Long-Term

 Disability Life Insurance

 Voluntary Accidental Death or Dismemberment Insurance

Dependent Life Insurance

 SCI 401(k) Retirement Savings Plan with Company match

 *Employee Assistance Program

#SCI

Compensation: 21.00-25.00

Postal Code: 11801

Category (Portal Searching): Sales

Job Location: US-NY - Hicksville

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The Company
HQ: Houston, TX
6,579 Employees
On-site Workplace

What We Do

Service Corporation International (NYSE:SCI), headquartered in Houston, Texas, is North America’s leading provider of death care products and services. As of September 30, 2016, SCI operates 1,531 funeral service locations and 471 cemeteries (including 262 combination locations), which are geographically diversified across 45 states, eight Canadian provinces, the District of Columbia, and Puerto Rico. Through its businesses, SCI markets the Dignity Memorial® brand which offers assurance of quality, value, caring service and exceptional customer satisfaction. In January 2016, SCI was presented with the J.D. Power President’s Award in recognition of an ongoing dedication to service excellence including quality improvement, customer satisfaction and the development of enduring client relationships. For more information about Service Corporation International, please visit www.sci-corp.com. For more information about Dignity Memorial, please visit www.dignitymemorial.com. As used herein, “SCI” or the “Company” refers to Service Corporation International and all of its affiliated companies.

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