Mission Ambition

Posted Yesterday
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The Colony, TX
Entry level
Retail • Sports
The Role
As a Guest Service Associate at Callaway Golf, you will greet and assist guests, take food and beverage orders, ensure cleanliness of bay areas, provide setup instructions for Topgolf technology, and resolve guest inquiries with professionalism. You will be expected to embody Topgolf's core values while collaborating with staff to create a memorable experience.
Summary Generated by Built In

ABOUT THE BRAND:

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide.  Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission!

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit https://www.topgolfcallawaybrands.com

Job Responsibilities

  • Greet and welcome guests to the bays, providing information about Topgolf offerings.
  • Take and deliver food and beverage orders to guests in a timely and accurate manner.
  • Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
  • Assist guests with bay setup and provide instructions on how to use Topgolf technology.
  • Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
  • Collaborate with other staff members to create a positive and memorable guest experience.
  • Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
  • Comply with safety and health regulations at all times.

Critical Skills & Experience Requirements

  • Previous customer service experience in a hospitality or restaurant setting is preferred.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Attention to detail and strong organizational skills.
  • Must be of legal age to serve alcohol where required by law.
  • Availability to work evenings, weekends, and holidays.

DE&I and EEOC:

Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

ARE YOU READY TO MAKE THE TURN? APPLY TODAY!

The Company
Carlsbad, CA
2,111 Employees
On-site Workplace
Year Founded: 1982

What We Do

Callaway Golf Company (NYSE: ELY) manufactures and sells clubs and balls, and sells golf accessories under the Callaway Golf and Odyssey brands worldwide. We push the limits of performance and innovation to develop drivers, fairway woods, golf balls, hybrids, irons and Odyssey putters that are designed to make every golfer a better golfer

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