Mindset Consultant Director

The role

We are looking to hire a Consultant Director based in New York to lead our small and highly talented US Consultancy team, delivering brilliant work to some of the world’s biggest brands.

Salary range - $130,000 - $160,000

Working at WGSN

Together, we create tomorrow 

A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow. 

WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you.  

Role overview 

We are looking for a Consultant Director to lead our small and highly talented US Consultancy team delivering brilliant work to some of the world’s biggest brands. This position is for a strategic and commercial individual to manage and inspire, implementing our commercial strategy to drive revenue growth. With a background in creative strategy, branding, trend forecasting or innovation and proven commercial ability to lead client relationships, this role will be responsible for the end to end delivery of pitches and proposals, research solutions and brilliant strategy.

We are a fast paced and evolving business that constantly strives for excellence, you will get the opportunity to travel and meet your clients face to face as well as building relationships with the global,  multi-disciplinary team at WGSN.

The team

At WGSN we have a high performing Consultancy team, WGSN Mindset, made up of Researchers, Strategists, Consultants, Directors and Data Analysts who work hard to deliver highly strategic, creative and actionable bespoke research to our clients.

Our teams are diverse, tenacious, resilient, and extremely dedicated because they truly believe in the value WGSN’s trends forecasts and specialized intelligence brings to our global clientele, who operate across the Fashion, Beauty, Interiors, Food & Drink and Consumer Tech industries.

Key accountabilities

• Own and direct the largest and most senior client relationships, constantly identifying potential growth opportunities for the Mindset business in the US.
• Work hand in hand with Account Management & Sales teams sell Mindset into existing and new customers. 
• Respond to client briefs and develop commercially viable research solutions, enabling us to deliver on financial KPI's and achieve operational excellence.
• Oversee and lead qualitative and/or quantitative primary and secondary research across a variety of methodologies, working with Consultants and Data Analysts to provide actionable trend forecasts that will benefit our clients' future business.
• Identify new methodologies and analysis frameworks that will ensure best in class consulting that consistently wins new business.
• Accountable for the relevancy and quality of the work delivered to clients, evaluating feedback to maintain and improve standards.
• Line management with responsibility for team(s). Responsible for oversight of team’s performance, 1-1s and personal career development plans.
• Travel nationally and internationally to deliver high value consulting projects to clients.




This list is not exhaustive and there may be other activities you are required to deliver.

Skills, experience & qualifications required

• Agency or consulting experience is a must, demonstrating an understanding of the operational models that underpin commercial success for consultancy and the ability to implement strategy for an organization.
• Extensive experience within a consultancy or advisory role working with clients in one or more of WGSN’s focus industries (Fashion, Beauty, Interiors, Food & Drink and Consumer Tech), confident in delivering insights to senior client stakeholders.
• Product design knowledge would be a plus.
• Expert level of research and analysis skills, proficient in the development of strategic insights and forecasts through extensive knowledge of the global market and understanding of the principles of trend forecasting.
• High level of understanding of the role data and analytics plays in commercial success. 
• Ability to lead teams, prioritize workload, manage and support other members of the global team.
• High level of proficiency in leading projects and initiatives across multiple teams and time zones.

What we offer

Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:  

- Paid Time Off – 15 days of vacation per year with an additional day for each year of service up to 20 days.  WGSN also observes the 12 Federal holidays.  We also offer 6 weeks of paid Parental Leave. 

- 401(k) Retirement Savings Plan – allows employees to save and invest for their own retirement on a tax deferred basis. WGSN matches 50% of the first 6% contributed by employees.   

- Dental and Vision plans with MetLife

- Health Care with Anthem & Blue Cross Blue Shield 

- Life Insurance, AD&D, Short and Long-Term Disability - all eligible employees receive coverage at no cost through Metlife

- Mental Health – WGSN provides many ways for employees to access mental health care including an Employee Assistance Program and inpatient, outpatient and virtual care if enrolled in an Anthem medical plan. Our EAP is available to all permanent staff, regardless of if you elect benefits.

More about WGSN

WGSN is the global authority on consumer trend forecasting.

We help brands around the world create the right products at the right time for tomorrow’s consumer.

Our values 

We Are Everywhere

The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere.

We Are Future Focused

We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow.

We Are Rigorous

We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do.

Our culture 

An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with.

Inclusive workforce 

We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.  

Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.  

We offer a flexible working environment with a wide range of flexible, hybrid and agile working arrangements. Conversations about flexible working have always been—and will continue to be—actively encouraged here, but we do not offer full remote working. 

We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.

A Note for Recruiters 

Thank you so much for your interest in working with us at  WGSN!   Our internal Talent Acquisition team takes care of all our recruitment efforts. When we need some extra help, we partner with agencies on our Preferred Supplier List (PSL) that truly understand our business, culture and ways of working together.  Since we focus on these established partnerships, we’re unable to respond to unsolicited contacts or CVs from outside our PSL. But don’t worry! If we decide to explore new partnerships, we’ll be sure to reach out.