At Omilia we live by the conviction that good technology is invisible to the final user. Our Conversational AI Self-Service platform provides a unified and seamless human-like user experience across all channels by taking advantage of our own proprietary technology stack. We are currently looking for a Middle Product QA Engineer to join our Product team and be part of our amazing journey! This is an exciting opportunity for individuals looking to grow their careers in software quality assurance and work with cutting-edge technology.
Core responsibilities:
- Drive software quality assurance lifecycle as part of Agile process and deliver high quality releases on time;
- Establish test strategies, design test plans and test cases;
- Design and implement automation testing frameworks for the Omilia services and components;
- Develop, execute and maintain automated functional and non-functional tests;
- Execute exploratory and acceptance testing of new features as part of a story-driven Agile development process;
- Contribute to QA chapter activities aimed at improving cross squads testing procedures and processes;
- Mentor and train junior team members when required.
- 3+ years working experience as QA Automation Engineer;
- Experience in at least one programming language — Java, Python or JavaScript;
- Experience in API Automation Frameworks like Rest-assured, Pytest;
- Experience in UI Automation Frameworks like Cypress, Selenium, Playwright;
- Experience in Continuous Integration tools (Gitlab CI, Jenkins);
- Experience in Git;
- Experience in Docker or Kubernetes;
- Experience in Performance testing;
- Knowledge of Linux and bash;
- Professional English.
Will be a plus:
- Experience in Amazon Web Services or Azure;
- Experience in Configuration Management Tools (Ansible, Puppet, Chef);
- Experience using WebSockets;
- Experience using SIP Protocol;
- Experience using RTP UDP protocols;
- ISTQB certification.
- Fixed compensation;
- Long-term employment with the working days vacation;
- Development in professional growth (courses, training, etc);
- Being part of successful cutting-edge technology products that are making a global impact in the service industry;
- Proficient and fun-to-work-with colleagues;
- Apple gear.
Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.
Top Skills
What We Do
At Omilia we are engaged to provide the most human-like human-to-machine communication experiences and technologies in order to help large enterprises improve the customer care experience.
Starting out of a small garage, Omilia is now serving 1 billion conversations, in 30 languages, across 17 countries.
With one of the fastest growing NLU solutions in the market, Omilia has been recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as in the IDC Marketscape for Worldwide Conversational AI Software Platforms for Customer Service 2021.
Our technology allows the enterprise to take advantage of Open-Question customer care with end-to-end Self-Service to greatly improve customer experience and significantly decrease operational costs.
In 2016 Omilia expanded to USA and Canada, counting 33 full production deployments worldwide and case studies with proven KPIs and ROIs across various industries.
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