Mid-Market Sales Engineer (East)

Posted 21 Days Ago
Be an Early Applicant
Hiring Remotely in USA
Remote
101K-119K Annually
Mid level
Security • Cybersecurity
The Role
The Mid-Market Sales Engineer will act as the technical contact for customers, delivering product demos and articulating the value of security products. Responsibilities include pre-sales technical support, customer relationship management, and technical resource education to ensure customer satisfaction.
Summary Generated by Built In

About the Role

Abnormal Security is seeking an Mid-Market Sales Engineer (East) to join our growing Sales Engineering team. As a Mid-Market Sales Engineer, you will be our customer’s technical contact, and craft strategic business cases to win customers over & help them conquer their most intractable email security challenges. 

In conjunction with Mid-Market Account Executives, you will be responsible for conducting in-person and remote product demos, articulating the technical value of Abnormal Security products, and driving successful outcomes for Proof of Value programs.

  • Ability to tie technology to business outcomes and drive value
  • Ability to influence your audience in virtual and in person formats
  • High EQ; ability to read the room, engage people, be empathetic, listen and respond
  • Ability to create value driven presentations and tell the story behind them (Powerpoint, Google Slides)
  • Ability to discover/uncover customer pain/requirements/objectives

What you will do 

  • Serve as the technical sales lead throughout the pre-sales cycle, including owning proofs-of-value (POV) results and driving their success, co-leading customer relationships with Mid-Market Account Executives, and giving technical demos
  • Provide technical pre-sales support for Mid-Market Account Executives
  • Assist Mid-Market Account Executives in development and implementation of sales objectives and account-based penetration strategies
  • Conduct technical and competitive landscape research to effectively address customer questions
  • Serve as a technical resource for pre-sales security and platform diligence, including 
  • Educate sales executives and partners on Abnormal Security’s products, platform, and security
  • Obsessively drive customer satisfaction

Must Have

  • 3+ years sales engineering OR relevant industry experience
  • Strong technical presentation and communication skills, both verbal and written
  • Ability to see and present “the Big Picture”, uncover business challenges, and architect a solution to solve customer business issues
  • Ability to work independently in a high-velocity environment
  • Positive attitude, customer focus, and strong sense of ownership over customer results

Nice to Have

  • BSCS/BSEE or equivalent work experience
  • CISSP, CEH and/or other relevant security certifications a plus
  • Technical background in messaging and Internet security principles
  • Strong understanding of how Internet protocols work (HTTP, SMTP, DNS, etc.)
  • Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.)

#LI-ML2

At Abnormal Security certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. We know that benefits are also an important piece of your total compensation package. Learn more about our Compensation and Equity Philosophy on our Benefits & Perks page.

Base salary range:

$101,200$119,000 USD

Top Skills

Dns
HTTP
Smtp
Tcp/Ip
The Company
San Francisco, CA
175 Employees
On-site Workplace
Year Founded: 2018

What We Do

The Abnormal Security platform protects enterprises from targeted email attacks. Abnormal Behavior Technology (ABX) models the identity of both employees and external senders, profiles relationships and analyzes email content to stop attacks that lead to account takeover, financial damage and organizational mistrust. Though one-click, API-based Office 365 and G Suite integration, Abnormal sets up in minutes and does not disrupt email flow.
Abnormal Security was founded in 2018 by CEO Evan Reiser, CTO Sanjay Jeyakumar, Head of Machine Learning Jeshua Bratman, and Founding Engineers Abhijit Bagri and Dmitry Chechik. The team previously built behavioral profiling and machine learning technologies at Twitter, Google and Pinterest that are being applied to solve a problem that costs organizations $1 billion per year, according to the FBI. The Abnormal Security platform stops targeted phishing, business email compromise and account takeover attacks that have never been seen before.

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