Mid Computer User Support (Help Desk) Specialist

Posted 21 Days Ago
Hiring Remotely in United States
Remote
Mid level
Information Technology • Consulting
The Role
The Mid-Level Computer User Support Specialist will provide Tier 1 and 2 help desk support for non-IT users, assisting with applications and ensuring effective IT solutions for a DoD project. This role requires active security clearance and relevant experience.
Summary Generated by Built In

Description

Company Overview

Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migration; Integration and Modernization; and Risk Management Framework Processes. 

Job Description

Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support (Help Desk) Specialist to support a DoD project. This position is contingent upon contract award.

Location

This is a remote position. Occasional travel to attend customer meetings in Kittery, ME or Mechanicsburg, PA may be required.

Requirements
  • Active Secret Clearance is required
  • IAT II (Security+ or other qualifying certification to meet the DOD IAT II guideline)
  • A minimum of three (3) years of experience in a related information technology (IT) job. This experience includes providing Tier 1 and 2 help desk support assisting non-IT users for applications.
  • Navy IT project experience highly desired
Benefits

Benefits 

We offer full-time salaried employees competitive salaries with a range of benefits, including medical, dental, vision, life insurance, simple IRA with company match, federal holidays, vacation time, and sick leave. 


$500 Referral Bonus 

If this position is not a perfect fit for you, but you know someone who would be a great match, please refer them to us via our Candidate Referral Program by going to: . If we hire them, you could receive $500! See the link for further details. 


Enterprise Horizon Consulting Group is an equal opportunity employer. Enterprise Horizon Consulting Group does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, marital status, sexual orientation, gender identity, national origin, ancestry, age (40 and over), physical or mental disability, or protected veteran status, or any other protected status in accordance with all applicable federal, state and local laws.

Top Skills

Help Desk Support
Security+
The Company
San Francisco, California
22 Employees
On-site Workplace
Year Founded: 2005

What We Do

Enterprise Horizon Consulting Group is a Woman-Owned Small Business technology service provider to the Department of Defense (DoD), Government Federal Agencies, and Corporate Clients.

Founded in 2005, we excel at solving complex IT and business challenges through the use of cutting-edge technology solutions, innovation, and leadership. Our expertise is grounded in technology – Information and Knowledge Management, SAP, Business Systems Solutions, Agile Software Development, Training and Education, Logistics, Program Management.

Our mission is to consistently exceed expectations by providing our customers with forward-thinking, flexible, and innovative solutions to their mission-critical IT and business challenges.

Our work is guided by the knowledge that when our customers succeed, we succeed. We are committed to building productive long-term relationships with our customers and employees by promoting a transparent culture while maintaining the highest ethical performance standards

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