Microsoft 365 support engineer

Posted Yesterday
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Skopje, Скопје, Skopski
Entry level
Healthtech • Biotech • Pharmaceutical
The Role
The Microsoft 365 Support Engineer will provide technical support for Microsoft 365 applications like Outlook and Teams, troubleshoot issues related to email and document management, and conduct user training.
Summary Generated by Built In

Company Description

Gerresheimer is the global partner for pharmaceutics, biotech, healthcare, and cosmetics with a very broad product range for pharmaceutical and cosmetic packaging solutions and drug delivery systems. The company is an innovative solution provider from concept to delivery of the end product. Gerresheimer achieves its ambitious goals through a high level of innovative strength, industrial competence and concentration on quality and customer focus. In developing innovative and sustainable solutions, Gerresheimer relies on a comprehensive international network with numerous innovation and production centers in Europe, America and Asia. Gerresheimer produces close to its customers worldwide with around 12,000 employees and generated annual revenues in 2023 of around EUR 2bn. With its products and solutions, Gerresheimer plays an essential role in people's health and well-being.

Job Description

Focus:

Primarily supports Microsoft 365 applications and services, including Outlook, SharePoint, Teams, OneDrive, and Office apps (Word, Excel, PowerPoint).

Key Responsibilities:

  • Provide technical support for Microsoft 365 applications.
  • Troubleshoot issues related to email, collaboration tools, and document management.
  • Conduct user training and create documentation for Microsoft 365 applications.

Qualifications

  • Bachelor's or Master's degree in Computer Science or equivalent experience.
  • Proficiency with Microsoft 365 applications.
  • Basic networking knowledge (TCP/IP, DNS, DHCP).
  • Experience with Azure Active Directory for user and group management.
  • Proficiency in PowerShell for automation.
  • Understanding of compliance and security in Microsoft 365.

Additional Information

What We Offer:

  • Competitive salary and benefits package.
  • Flexible work hours and remote work options.
  • Opportunities for professional growth and development.
  • A collaborative and inclusive work environment.
  • The chance to work on innovative and impactful projects.
  • We look forward to your application!

Top Skills

Microsoft 365
The Company
HQ: Düsseldorf
2,246 Employees
On-site Workplace
Year Founded: 1864

What We Do

Gerresheimer is the global partner for pharma, biotech, healthcare and cosmetics with a very broad product range for pharmaceutical and cosmetic packaging and drug delivery devices. The company is an innovative solution provider from concept to delivery of the end product. Gerresheimer achieves its ambitious goals through a high level of innovative strength, industrial competence, focus on quality and customers. In developing innovative and sustainable solutions, Gerresheimer relies on a comprehensive international network with numerous innovation and production centers in Europe, America and Asia. Gerresheimer produces close to its customers worldwide with around 10,000 employees and generates annual sales of more than €1.5 billion. With its products and solutions, Gerresheimer plays an essential role in people's health and well-being.

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