Mgr Collaboration Solutions

Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges. At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Job Summary
* The Manager, Collaboration Solutions oversees a team of coworkers responsible for driving the behavior of account managers, partners, and closing opportunities for Unified Communications, Video, and Contact Center.
* What you will do:
* • Manage a team of coworkers, including performance management, coaching and development. • Collaborate with Vendors to develop sales and marketing strategies and grow revenues and activations. Coordinate collaboration with Sales/Marketing/Operations around the Unified Communications program and processes to drive improvement and efficiencies. • Manage available resources to maximize short-term initiatives and develop longer term strategic plans in accordance with company goals. • Source and manage external resources necessary to increase the effectiveness of the goals of the group. • Mentoring/motivating, training and developing the members of the Unified Communications team while also growing category metrics and achieving profit and activation growth. • Drive profits by increasing high margin business, while bringing additional value to CDW customers. • Identify opportunities for process and strategy improvements for selling Unified Communications products and services while collaborating with other strategic solution groups responsible for developing internal joint offerings. • Develop and maintain strong relationships with vendors and work to identify new areas for building sales opportunities. • Serve as the escalation point with customers to close Unified Communications opportunities and resolve customer or partner satisfaction issues. • Contribute to the development and execution of quarterly and annual sales and operations plans. • Manage monthly and quarterly reporting process using metrics in these reports to better manage the business. • Work cross-functionally to consistently develop internal and external collateral for generating customer and AM awareness. • Develop and maintain strong internal relationships departmentally and working to identify new areas for building Unified Communications sales opportunities. • Achieve profitable growth at above market rates. • Create long-term vision and build strategic plans to achieve goals. • Manage key vendor relationships which include contract negotiations, business planning, marketing initiatives, executive alignment, sales contests, kickoffs, and recognition programs. • Responsible for hiring, onboarding, development and training of new coworkers. Provide support and long tern plans to retain top talent. • Responsible for hiring, onboarding, development and training of new coworkers. Provide support and long-term plans to retain top talent.
* What we expect of you:
* • Bachelor's Degree • 3 years' experience managing coworkers • 3 years' experience in Unified Communications sales • Excellent written and verbal communication and presentation skills, with the ability to effectively interact with all stakeholders, including senior leadership. • History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines. • Demonstrated analytical and strategic skills with the ability to creatively problem solve • Proven track record of successfully managing to a budget. • Strong organizational skills and solid attention to detail with a penchant for accuracy. • Proficient in Microsoft Office applications, with advanced knowledge of Excel and PowerPoint • Demonstrated ability to develop and maintain strong relationships with internal and external stakeholders. • Ability to engage with customers, partners and industry leaders and demonstrate ability to sell value of partnering with CDW for Unified Communications related opportunities • Ability and willingness to travel up to 20% or as needed to other CDW locations or client sites • Ability to understand, remember, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to multi-task, organize and prioritize. Ability to apply common sense in performing job. Ability to understand and follow basic instructions and guidelines. Ability to travel as needed. • Demonstrated ability to build strategies, gain group consensus on plans, and successful execution • Experience building and managing goal methodology • General technical knowledge around Unified Communications related products and/or services. Pay range: $ 83,000- $ 127,000, depending on experience and skill set Annual bonus target of $72,000 subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
* About us
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, genetic information, gender, sexual orientation, gender identity, citizenship status, protected veteran status or any other characteristic protected by law.
Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self- and your best ideas- to CDW. Because diverse perspectives bring forth better problem solving- and better solutions for our customers on a rapidly evolving technology landscape.
Equal Opportunity Employer, including disability and protected veteran status
Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/)