MES Product Manager

Posted 21 Days Ago
Secaucus, NJ
Mid level
eCommerce • Fashion • Retail
The leader in ethical origin fine jewelry & one of the largest e-commerce fine jewelers.
The Role
The MES Product Manager will implement and support MES technical tasks by gathering requirements, designing and developing solutions, and enhancing workflows. Responsibilities include managing project execution, collaborating with business partners, translating requirements into functional specifications, troubleshooting solutions, and continuously improving processes related to Jewelry manufacturing and repair.
Summary Generated by Built In

Job Description:
Implement and support technical tasks in MES including gathering requirements, designing, developing, workshops & demos, CRP, UAT; utilize knowledge and innovation to develop new approaches for enterprise applications integration, workflow automation, performance optimization, and overall solution architecture to improve current operation systems and integration landscape with the goal of delivering business process efficiency through the development of process automation; architect and lead the implementation, enhancement, and maintenance of the Diaspark MES and NetSuite ERP systems as it relates to Jewelry manufacturing and repair activities; collaborate with internal business partners, users, and functional teams to gather and validate business requirements and understand processes, developing detailed process flows/maps; translate business requirements into functional and technical requirements, ultimately deriving viable system solutions for the implementation; translate information from functional walkthroughs to draft design and technical specifications, and project deliverables, making changes to the scope as required; manage the execution process and develop documentation, including preparing QA scenarios and test scripts, documenting findings, working with the development team to explain concerns, providing QA Signoff with artifacts to the Application Manager, etc; troubleshoot and test solutions that meet requirements and follow quality management standards; act as the subject matter expert throughout the implementation and continuous improvement of the system; proactively develop internal customer relationships, anticipate and identify obstacles, troubleshoot, and work with internal and external teams to resolve; liaise between internal teams and external partners, including planning and organizing the implementation plan for projects, configuring, set-up, and resolving issues; continuously improve processes, procedures, and tools. 

Job Requirements:

Bachelor’s degree in Computer Science or foreign equivalent plus 4 years of experience to include implementing and supporting technical tasks in MES including gathering requirements, designing, developing, workshops & demos, CRP, UAT; utilizing knowledge and innovation to develop new approaches for enterprise applications integration, workflow automation, performance optimization, and overall solution architecture to improve current operation systems and integration landscape with the goal of delivering business process efficiency through the development of process automation; architecting and leading the implementation, enhancement, and maintenance of the Diaspark MES and NetSuite ERP systems as it relates to Jewelry manufacturing and repair activities; collaborating with internal business partners, users, and functional teams to gather and validate business requirements and understand processes, developing detailed process flows/maps; translating business requirements into functional and technical requirements, ultimately deriving viable system solutions for the implementation; translating information from functional walkthroughs to draft design and technical specifications, and project deliverables, making changes to the scope as required; managing the execution process and developing documentation, including preparing QA scenarios and test scripts, documenting findings, working with the development team to explain concerns, providing QA Signoff with artifacts to the Application Manager, etc.; troubleshooting and testing solutions that meet requirements and follow quality management standards; acting as the subject matter expert throughout the implementation and continuous improvement of the system; proactively developing internal customer relationships, anticipating and identifying obstacles, troubleshooting, and working with internal and external teams to resolve; liaising between internal teams and external partners, including planning and organizing the implementation plan for projects, configuring, set-up, and resolving issues; continuously improving processes, procedures, and tools. 
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Top Skills

Mes
NetSuite

What the Team is Saying

Adam
Jill
Kelly
Conrad
Bri
Duane
Ashley
Daryl
Brooke
Tori
Bianca
Savannah
Kelly
Elisa
Theresa
Sharon
The Company
Edina, MN
700 Employees
Hybrid Workplace
Year Founded: 2005

What We Do

In 2005, we launched Brilliant Earth to raise the standards in the jewelry industry while creating beautiful fine jewelry that is different in every way – how it’s made, how it’s sold, how it’s sourced and crafted, and how it gives back. As a result, we go beyond current industry practices for sourcing, use recycled precious metals to minimize our environmental footprint, and support environmental and social causes through our giving back initiatives. Or Mission is to cultivate a more transparent, sustainable, compassionate, and inclusive jewelry industry. Our Mission and ESG Goals are underpinned by our foundational pillars:

We believe that demonstrating transparency, through ethical business practices and governance, and enforcing rigorous protocols for sourcing environmentally and socially responsible materials are key to driving change in our industry.

Our products are designed to be loved for generations, and we seek to reduce our environmental footprint by keeping our jewelry circular and embedding environmental sustainability throughout our operations and value chain.

We seek ways to create lasting impact, not just in our own value chain and customer communities but also across artisanal small scale mining communities where gemstones and precious metals are sourced.

We are committed to creating a representative jewelry industry through our unique products and inclusive experiences for customers, and through a company culture that emphasizes equitable recruiting practices and invests in our diverse employee base.

Why Work With Us

Our Mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Since our founding in 2005, this Mission has been at the core of everything we do. Our community of collaboration, respect and encouragement welcomes hard working team players who are ready to make an impact and grow with us.

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